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my niece can't remember her passcode, i've followed the directions on here, but it didn't work.. What else can i do?

Does anyone know how else my niece can get into her iPod, she forgot the pw and the directions online didn't help at all??

iPod touch

Posted on Nov 28, 2013 11:27 AM

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1 reply

Nov 28, 2013 11:35 AM in response to kendyl2003

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings


For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: How to back up

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problems, what exactly happens or does not happen and where in the instructions.

my niece can't remember her passcode, i've followed the directions on here, but it didn't work.. What else can i do?

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