5 Replies Latest reply: Nov 28, 2013 1:35 PM by flofromde Branched to a new discussion.
flofromde Level 1 Level 1

Why does the iPod 4g freeze every 5 min ? This is really annoying. I will choose Samsung next time if apple continue like this. Samsung is much better. I'm on iOS 6.1.5 (last update). Does apple do a bad a updat to force people de buy a new idevice. Personally I think this. It's not really good from apple


iPod touch (4th generation), iOS 6.1.5
  • lllaass Level 10 Level 10

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up                                                                

    - Restore to factory settings/new iOS device.             

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar

  • flofromde Level 1 Level 1

    Is it a joke !!!

    I've restore twice my iPod. Nothing change.

    I want to write this message with my iPod. What happen ? Safari crash. Well-done apple !!!

    And a genius shop? There isn't the list for the shops in France and I think that the nearest shop a 200km (130miles) from my home !!!

    I think that the Samsung devices a much better !!!

    Apple is worst than Samsung. I don't understand why they won in their trial against samsung

  • lllaass Level 10 Level 10

    If you restored to factory settings/new iPod via iTunes (Not via Settings>General>Reset>Erase all Content and Setting) and still have the problem that indicates a hardware problem. That happens sometimes

    Make an appointment at the Genius Bar of an Apple store..

    Apple Retail Store - Genius Bar

  • flofromde Level 1 Level 1

    This is want I have done twice

    Where can I find a "genius bar" in France. There's no informations about this in your ******* website

  • lllaass Level 10 Level 10

    You have to change the country to France

    http://www.apple.com/fr/retail/geniusbar/