HT203516: Get help creating an iCloud backup

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enewton
Level 1 (0 points)

Q: After running backup, iCloud not showing latest info in Contacts list

Hi

I have an iPhone 5 on iOS7 and have just run a backup (Settings > iCloud > Storage & Backup > Back Up Now) but afterwards my iCloud account is still not showing the latest information in my Contacts list.   Am I doing something wrong?

Thanks

Elaine

iPhone 5, iOS 7.0.4

Posted on Nov 28, 2013 3:01 PM

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enewton

Q: After running backup, iCloud not showing latest info in Contacts list

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  • by enewton,

    enewton enewton Nov 29, 2013 5:22 AM in response to enewton
    Level 1 (0 points)
    Nov 29, 2013 5:22 AM in response to enewton

    Also - does my iPhone not automatically pick up any contacts I have in Hotmail?

  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 29, 2013 5:38 AM in response to enewton
    Level 10 (104,283 points)
    Apple TV
    Nov 29, 2013 5:38 AM in response to enewton

    iCloud only syncs iCloud contacts, not yahoo or hotmail contacts.

     

    If you only have 2 contacts in your yahoo account that aren't in your iCloud account, it shouldn't take too long to sort out (it appears that 2 of the 4 are already in iCloud).

     

    You can copy these contacts to iCloud by sharing them with yourself by email, select each contact, scroll down and choose share contact and then mail. Before adding them to iCloud make sure your iCloud account is set as the default account for contacts. settings > mail, contacts, calendars > contacts > default account.

  • by enewton,

    enewton enewton Nov 29, 2013 5:52 AM in response to Winston Churchill
    Level 1 (0 points)
    Nov 29, 2013 5:52 AM in response to Winston Churchill

    Bingo!    That seems to have worked - I can now see the 2 missing ones on iCloud.com on my computer.  

     

    So going forward when I add a new contacts on my iPhone will these automatically sync with my iCloud account?

  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 29, 2013 6:48 AM in response to enewton
    Level 10 (104,283 points)
    Apple TV
    Nov 29, 2013 6:48 AM in response to enewton

    Yes they should, providing the device you enter them on has iCloud designated as the default account.

     

    If you don't use the other accounts, it may be much more straight forward to delete them and just leave the iCloud account intact.

  • by davedicko,

    davedicko davedicko Dec 29, 2013 8:22 AM in response to Winston Churchill
    Level 1 (12 points)
    Accessibility
    Dec 29, 2013 8:22 AM in response to Winston Churchill

    Hiya,sorry to bother you,I have done the mailing to myself a contact,my default account is set to icloud but my new contacts are not showing up in icloud contacts on my computer,am I missing something? and why does Apple make things so hard?

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