I will add downloaded content and CDs I have uploaded and then when I listen to my iPod they aren't there but if I connect it to my Macbook they will be visible on the iPod but with a grey circle with an exclamation point next to them. I have re-downloaded the same content I've never had this issue with any of my iPods in the past. Could it be this specific iPod?
iPod touch, iOS 7.0.4
That happens sometimes:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
- Restore to factory settings/new iOS device.
Are you suggesting I do all of those steps in that order or are those just different steps I can try in order to correct the issue?
Try one at a time
Any suggestions after those, they didn't work
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
My Gen 5 iPod Touch keeps deleting music.
