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MacBook crashing - black/blank screen

287 Views 3 Replies Latest reply: Nov 28, 2013 11:43 PM by mende1 RSS
stepwise Calculating status...
Currently Being Moderated
Nov 28, 2013 11:15 PM

My MacBook has started to crash very frequently in the past two weeks, and I have no idea why. The crashes usually involve the screen just intantly going black/blank, forcing me to manually restart the computer. Once or twice, while playing audio, the crash would also include whatever audio/music playing to start stuttering along with the blank screen - almost like a cd skipping.

 

Below is the crash report. Unfortunately I don't even know where to begin, so I'm hoping that someone can take a peek at it and see if anything jumps out at them. Many thanks in advance!

 

My computer specs are as follows:

 

Macbook Pro 2.66 Ghz Intel Core i7

8 GB 1067 Mhz DDR3

Mac OSX 10.6.8

 

 

CRASH REPORT:

 

Interval Since Last Panic Report:  170587 sec

Panics Since Last Report:          3

Anonymous UUID:                    0007FDC6-EC0F-451D-8462-D91C0E1BF608

 

 

Thu Nov 28 22:52:17 2013

panic(cpu 0 caller 0xa30c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa6bf1000 0x0a5480a2, D0, P2/4

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0x83d52188 : 0x21b837 (0x5dd7fc 0x83d521bc 0x223ce1 0x0)

0x83d521d8 : 0xa30c9b (0xc4628c 0xcb6800 0xc54e60 0x0)

0x83d52278 : 0xb4b608 (0xf0e9804 0xf523004 0x100 0x11972a00)

0x83d522c8 : 0xb42601 (0xf523004 0x100 0x83d522f8 0xa20778)

0x83d522f8 : 0x175b9a6 (0xf523004 0x100 0x438004ee 0x1)

0x83d52438 : 0xb6a2b5 (0xf523004 0xf77d004 0x0 0x0)

0x83d52478 : 0xa39e7c (0xf523004 0xf77d004 0x0 0x0)

0x83d52518 : 0xa3655b (0x0 0x9 0x0 0x0)

0x83d526c8 : 0xa3858f (0x0 0x600d600d 0x702b 0x83d526f8)

0x83d52798 : 0xcfbeae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)

0x83d52808 : 0xd0b734 (0x187b4200 0xfa99e00 0x8 0x2)

0x83d52828 : 0xd30322 (0xfa99e00 0xb 0x83d52848 0x2345f4)

0x83d52858 : 0xd30b3d (0xf809000 0x0 0x83d5287c 0x0)

0x83d52888 : 0xd10d79 (0xf809000 0xa4c3c080 0x0 0x0)

0x83d528d8 : 0xcd2d0c (0x6d583000 0x0 0x0 0x3)

0x83d52948 : 0xcd240f (0x6d583000 0x0 0x2 0x3)

0x83d52978 : 0xcc805f (0x6d583000 0x0 0x2 0x6d580000)

0x83d52ab8 : 0xd015d8 (0x6d580000 0x1 0x83d52bcc 0x83d52bc8)

0x83d52b68 : 0xcc3fe1 (0x6d580000 0x1 0x83d52bcc 0x83d52bc8)

0x83d52be8 : 0x56da06 (0x6d580000 0x0 0x83d52e3c 0x83d52c74)

0x83d52c38 : 0x56e2a5 (0xd52720 0x6d580000 0xf4be688 0x1)

0x83d52c88 : 0x56eb59 (0x6d580000 0x10 0x83d52cd0 0x0)

0x83d52da8 : 0x286638 (0x6d580000 0x10 0xf4be688 0x1)

0x83d53e58 : 0x21dbe5 (0xf4be660 0x117b55a0 0x1fd7e8 0x5d43)

0x83d53e98 : 0x210a86 (0xf4be600 0x0 0xf54c4d0 0xf921500)

0x83d53ef8 : 0x216f84 (0xf4be600 0x0 0x0 0x0)

0x83d53f78 : 0x295c57 (0xf31d7e8 0x0 0x0 0x0)

0x83d53fc8 : 0x2a256d (0xf31d7e4 0x0 0x10 0xdd835a0)

      Kernel Extensions in backtrace (with dependencies):

         com.apple.GeForce(6.4.0)@0xcb8000->0xd6efff

            dependency: com.apple.NVDAResman(6.4.0)@0x9ca000

            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9bd000

            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x984000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x99b000

         com.apple.nvidia.nv50hal(6.4.0)@0x1625000->0x1a39fff

            dependency: com.apple.NVDAResman(6.4.0)@0x9ca000

         com.apple.NVDAResman(6.4.0)@0x9ca000->0xcb7fff

            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x984000

            dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9bd000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x99b000

 

 

BSD process name corresponding to current thread: WindowServer

 

 

Mac OS version:

10K549

 

 

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

 

 

System uptime in nanoseconds: 985891976221

unloaded kexts:

com.apple.driver.AppleUSBUHCI          4.2.0 (addr 0x14d0000, size 0x65536) - last unloaded 155117056332

loaded kexts:

com.Cycling74.driver.Soundflower          1.5.2

com.serato.usb.kext          2.3.0

com.LivestreamProcaster.driver.ProcasterAudioRedirector          2.0.0

com.macvide.driver.MacVideAudioConnectorDriver          1.0.0

com.logmein.driver.LogMeInSoundDriver          1.0.2

com.AmbrosiaSW.AudioSupport          2.3.6

at.obdev.nke.LittleSnitch          2.3.19

com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 36206668286

com.apple.driver.AGPM          100.12.31

com.apple.driver.AppleMikeyHIDDriver          1.2.0

com.apple.driver.AppleHDA          2.0.5f14

com.apple.driver.AudioAUUC          1.57

com.apple.driver.AppleUpstreamUserClient          3.5.7

com.apple.driver.AppleMCCSControl          1.0.20

com.apple.driver.AppleMikeyDriver          2.0.5f14

com.apple.driver.AppleIntelHDGraphics          6.4.0

com.apple.driver.AppleIntelHDGraphicsFB          6.4.0

com.apple.driver.SMCMotionSensor          3.0.1d2

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AudioIPCDriver          1.1.6

com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1

com.apple.GeForce          6.4.0

com.apple.driver.AppleGraphicsControl          2.10.6

com.apple.driver.AppleLPC          1.5.1

com.apple.kext.AppleSMCLMU          1.5.2d10

com.apple.filesystems.autofs          2.1.0

com.apple.driver.AppleUSBTCButtons          201.6

com.apple.driver.AppleIRController          303.8

com.apple.driver.AppleUSBTCKeyboard          201.6

com.apple.driver.AppleUSBCardReader          2.6.1

com.apple.BootCache          31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.iokit.SCSITaskUserClient          2.6.8

com.apple.iokit.IOAHCIBlockStorage          1.6.4

com.apple.driver.AppleUSBHub          4.2.4

com.apple.driver.AppleFWOHCI          4.7.3

com.apple.iokit.AppleBCM5701Ethernet          3.0.5b8

com.apple.driver.AppleEFINVRAM          1.4.0

com.apple.driver.AppleSmartBatteryManager          160.0.0

com.apple.driver.AppleAHCIPort          2.1.7

com.apple.driver.AirPortBrcm43224          428.42.4

com.apple.driver.AppleUSBEHCI          4.2.4

com.apple.driver.AppleACPIButtons          1.3.6

com.apple.driver.AppleRTC          1.3.1

com.apple.driver.AppleHPET          1.5

com.apple.driver.AppleSMBIOS          1.7

com.apple.driver.AppleACPIEC          1.3.6

com.apple.driver.AppleAPIC          1.4

com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0

com.apple.security.sandbox          1

com.apple.security.quarantine          0

com.apple.nke.applicationfirewall          2.1.14

com.apple.driver.AppleIntelCPUPowerManagement          142.6.0

com.apple.driver.AppleProfileReadCounterAction          17

com.apple.driver.AppleProfileTimestampAction          10

com.apple.driver.AppleProfileThreadInfoAction          14

com.apple.driver.DspFuncLib          2.0.5f14

com.apple.driver.AppleProfileRegisterStateAction          10

com.apple.driver.AppleProfileKEventAction          10

com.apple.driver.AppleProfileCallstackAction          20

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.iokit.IOFireWireIP          2.0.3

com.apple.iokit.IOSurface          74.2

com.apple.iokit.IOBluetoothSerialManager          2.4.5f3

com.apple.iokit.IOSerialFamily          10.0.3

com.apple.driver.AppleHDAController          2.0.5f14

com.apple.iokit.IOHDAFamily          2.0.5f14

com.apple.iokit.IOAudioFamily          1.8.3fc2

com.apple.kext.OSvKernDSPLib          1.3

com.apple.iokit.AppleProfileFamily          41

com.apple.driver.IOPlatformPluginFamily          4.7.0a1

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.driver.AppleBacklightExpert          1.0.1

com.apple.driver.AppleSMC          3.1.0d5

com.apple.nvidia.nv50hal          6.4.0

com.apple.NVDAResman          6.4.0

com.apple.iokit.IONDRVSupport          2.2.1

com.apple.iokit.IOGraphicsFamily          2.2.1

com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3

com.apple.iokit.IOBluetoothFamily          2.4.5f3

com.apple.driver.AppleUSBMultitouch          207.7

com.apple.iokit.IOUSBHIDDriver          4.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.8

com.apple.iokit.IOUSBMassStorageClass          2.6.7

com.apple.driver.AppleUSBMergeNub          4.2.4

com.apple.driver.AppleUSBComposite          3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.8

com.apple.iokit.IOBDStorageFamily          1.6

com.apple.iokit.IODVDStorageFamily          1.6

com.apple.iokit.IOCDStorageFamily          1.6.1

com.apple.driver.XsanFilter          402.1

com.apple.iokit.IOAHCISerialATAPI          1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.8

com.apple.iokit.IOFireWireFamily          4.2.6

com.apple.iokit.IOUSBUserClient          4.2.4

com.apple.iokit.IOAHCIFamily          2.0.6

com.apple.iokit.IO80211Family          320.1

com.apple.iokit.IONetworkingFamily          1.10

com.apple.iokit.IOUSBFamily          4.2.4

com.apple.driver.AppleEFIRuntime          1.4.0

com.apple.iokit.IOHIDFamily          1.6.6

com.apple.iokit.IOSMBusFamily          1.1

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          6

com.apple.driver.DiskImages          289

com.apple.iokit.IOStorageFamily          1.6.3

com.apple.driver.AppleACPIPlatform          1.3.6

com.apple.iokit.IOPCIFamily          2.6.5

com.apple.iokit.IOACPIFamily          1.3.0

  • mende1 Level 10 Level 10 (89,480 points)
    Currently Being Moderated
    Nov 28, 2013 11:18 PM (in response to stepwise)

    stepwise wrote:

     

    Thu Nov 28 22:52:17 2013

    panic(cpu 0 caller 0xa30c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa6bf1000 0x0a5480a2, D0, P2/4

    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

    0x83d52188 : 0x21b837 (0x5dd7fc 0x83d521bc 0x223ce1 0x0)

    0x83d521d8 : 0xa30c9b (0xc4628c 0xcb6800 0xc54e60 0x0)

    0x83d52278 : 0xb4b608 (0xf0e9804 0xf523004 0x100 0x11972a00)

    0x83d522c8 : 0xb42601 (0xf523004 0x100 0x83d522f8 0xa20778)

    0x83d522f8 : 0x175b9a6 (0xf523004 0x100 0x438004ee 0x1)

    0x83d52438 : 0xb6a2b5 (0xf523004 0xf77d004 0x0 0x0)

    0x83d52478 : 0xa39e7c (0xf523004 0xf77d004 0x0 0x0)

    0x83d52518 : 0xa3655b (0x0 0x9 0x0 0x0)

    0x83d526c8 : 0xa3858f (0x0 0x600d600d 0x702b 0x83d526f8)

    0x83d52798 : 0xcfbeae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)

    0x83d52808 : 0xd0b734 (0x187b4200 0xfa99e00 0x8 0x2)

    0x83d52828 : 0xd30322 (0xfa99e00 0xb 0x83d52848 0x2345f4)

    0x83d52858 : 0xd30b3d (0xf809000 0x0 0x83d5287c 0x0)

    0x83d52888 : 0xd10d79 (0xf809000 0xa4c3c080 0x0 0x0)

    0x83d528d8 : 0xcd2d0c (0x6d583000 0x0 0x0 0x3)

    0x83d52948 : 0xcd240f (0x6d583000 0x0 0x2 0x3)

    0x83d52978 : 0xcc805f (0x6d583000 0x0 0x2 0x6d580000)

    0x83d52ab8 : 0xd015d8 (0x6d580000 0x1 0x83d52bcc 0x83d52bc8)

    0x83d52b68 : 0xcc3fe1 (0x6d580000 0x1 0x83d52bcc 0x83d52bc8)

    0x83d52be8 : 0x56da06 (0x6d580000 0x0 0x83d52e3c 0x83d52c74)

    0x83d52c38 : 0x56e2a5 (0xd52720 0x6d580000 0xf4be688 0x1)

    0x83d52c88 : 0x56eb59 (0x6d580000 0x10 0x83d52cd0 0x0)

    0x83d52da8 : 0x286638 (0x6d580000 0x10 0xf4be688 0x1)

    0x83d53e58 : 0x21dbe5 (0xf4be660 0x117b55a0 0x1fd7e8 0x5d43)

    0x83d53e98 : 0x210a86 (0xf4be600 0x0 0xf54c4d0 0xf921500)

    0x83d53ef8 : 0x216f84 (0xf4be600 0x0 0x0 0x0)

    0x83d53f78 : 0x295c57 (0xf31d7e8 0x0 0x0 0x0)

    0x83d53fc8 : 0x2a256d (0xf31d7e4 0x0 0x10 0xdd835a0)

          Kernel Extensions in backtrace (with dependencies):

             com.apple.GeForce(6.4.0)@0xcb8000->0xd6efff

                dependency: com.apple.NVDAResman(6.4.0)@0x9ca000

                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9bd000

                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x984000

                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x99b000

             com.apple.nvidia.nv50hal(6.4.0)@0x1625000->0x1a39fff

                dependency: com.apple.NVDAResman(6.4.0)@0x9ca000

             com.apple.NVDAResman(6.4.0)@0x9ca000->0xcb7fff

                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x984000

                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x9bd000

                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x99b000

     

    You have got a Mid 2010 15-inch MacBook Pro, and the log shows that your NVIDIA GPU is damaged.

     

    Those MacBooks Pro have been reported by Apple as affected by defective NVIDIA GPUs that may cause unexpected restarts, kernel panics, black screens... See > http://support.apple.com/kb/TS4088

     

    Apple is repairing all of these MacBooks Pro for free if they were purchased less than 3 years ago, so make a backup of your files with Time Machine and take your Mac to an Apple Store or reseller.

     

    Some users reported that their MacBooks Pro were also repaired for free being purchased more than 3 years ago

  • mende1 Level 10 Level 10 (89,480 points)
    Currently Being Moderated
    Nov 28, 2013 11:43 PM (in response to stepwise)

    It was announced at least a year ago. However, it's still supported by Apple

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