How do you request a rescue email?

I'm trying to get a rescue email sent to me since i forgot the answers to my security questions, does anyone know how to request one?

iPhone 5c, iOS 7.0.1

Posted on Nov 29, 2013 1:03 AM

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1 reply

Nov 29, 2013 6:31 AM in response to Annoyed94

The steps half-way down the page that you posted from tells you how, buy the reset link will inly show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

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How do you request a rescue email?

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