Riggerleon

Q: How to contact apple account security team via email?

I have forgotten the answers to my security questions? How do I contact apple account security team via email?

iPhone 5, iOS 7.0.3

Posted on Nov 29, 2013 2:08 AM

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Q: How to contact apple account security team via email?

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  • by King_Penguin,

    King_Penguin King_Penguin Nov 29, 2013 6:15 AM in response to Riggerleon
    Level 10 (135,684 points)
    iTunes
    Nov 29, 2013 6:15 AM in response to Riggerleon

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use