6 Replies Latest reply: Jul 20, 2006 9:57 AM by Frobozz
Frobozz Level 1 (0 points)
All I want to do is buy
" The Black Pearl" by Klaus Baadelt ... the 2003 Pirates of the Caribbean.

One single time, I was able to play the "sample" portion. But henceforth I have been unable to either purchase it nor hear the sample segment. I getthe eror that it is no longer available in the US store.

Note, yesterday I purchased tracks from the recent Pirates movie with no problem at all.

Ipod Nano // Macbook Pro 2.16 dual core, Mac OS X (10.4.7)
  • Mike Johnson12 Level 5 (6,480 points)
    The iTMS content is controlled by the copyright holders and not by Apple.

    If the tune you want is not there it is not the iTMS fault.

  • Anthony Eastwood Level 2 (315 points)
    I've just been able to access the file in question and listen to the preview. I think it is worth trying again. It may be just that the ITMS server is overloaded and giving you spurious messages as to why the download is not possible. This has happened to me but a subsequent attempt has proven successful.

    Hope this helps.
  • Frobozz Level 1 (0 points)
    Well, despite getting a nice email from ITunes Tech Support that they found a problem and could duplicatee it, I am, as of right now, getting same error pop-ups when I try to sample *The Black Pearl* OR try to purchase it.

    Must be some cookie or glitch with my computer I guess <sigh>
  • Tom Graves Level 7 (20,615 points)
    That they have found and duplicated the problem does not mean they have fixed it, which may take some time. They have to next find out what is causing the problem and then how to correct it.
  • Ruby Slippers Level 1 (5 points)
    I am having the same problem with that album. I don't know whether it's really not available, or whether this is some kind of "bug" in iTunes. I realize the record company (Disney) determines whether something is available or not, but it seems odd that they wouldn't want to have this album for sale at a time when the new movie would encourage people to buy the old soundtrack as well.

    Could it be that I haven't upgraded to the newest version of iTunes? (I'm still using version 6.0.1.) Any ideas?

    iMac G5   Mac OS X (10.3.9)   5G 60GB iPod
  • Frobozz Level 1 (0 points)
    Well, it's good to know that it isn't just me. Note, I got another email from the iTunes people, perhaps a bolierplate, dunno ... the email went something like this:

    Apple takes the quality of products offered on the iTunes Music Store very seriously, and is currently investigating the issue you reported in depth.

    Please do not attempt to download this title again within the next two to three weeks. This will give us time to resolve the issue with the title or remove it if we need to.

    Thank you for your patience as we work to make your experience with the iTunes Music Store more enjoyable


    yeah, OK ... I'll wait a few years before I download the music I want. Har ! Guess they are trying to figure it out though. So,......, I'll just wait

    And my Itunes is current version, so the updater tells me ...

    Mac OS X (10.4.7)