HT201763: AirPort base stations: Printing to an AirPort base station from Windows XP

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Godmanicecreamboy

Q: Printing problems from Windows 7, please help?

I have just set up an Airport Express Time Capsule and connected my Canon MP640 over wifi but I cannot now print from my Windows 7 laptop, I installed Bonjour as recommended but it doesn't see the printer, please help?

Posted on Nov 29, 2013 6:25 AM

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Q: Printing problems from Windows 7, please help?

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  • by LaPastenague,

    LaPastenague LaPastenague Nov 29, 2013 11:29 AM in response to Godmanicecreamboy
    Level 9 (52,330 points)
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    Nov 29, 2013 11:29 AM in response to Godmanicecreamboy

    Can you print from any other computer or device? Is it just the windows computer that is having trouble?

     

    connected my Canon MP640 over wifi but I cannot now print from my Windows 7 laptop

     

    How were you connected to the printer when it did work?

     

    What model TC is this?

     

    Is the computer able to fully access internet and the TC hard disk?

     

    If you have a previous wrong configuration of the printer.. delete all traces of it, reboot the laptop and start over.

     

    Find out the IP address of the printer and ping it. To be accessible on the network it must be pingable.