Hi,
I just got my new macbook 2 weeks ago. When i plugged my iPhone, iTunes says it can't connect because it is locked with a passcode. I actually dont have a passcode, and my iPhone connects pretty fine with my other computer (windows). Plus iPhoto was able to connect with my iPhone. What should I do? Is the problem with iTunes or my iPhone?
iPhone 5, iOS 7
I have a much easier possible solution!!
I had this same issue, trying to connect my new iPhone 5s to my Windows computer's iTunes. I was getting two different error messages:
- iTunes could not connect to the iphone because it is locked with a passcode
- iTunes could not connect to the iphone because the device timed out
I found this thread, but did not like the idea of having to restore my iPhone and losing all my settings/data on the phone. After trying several different things, I discovered that I had 5 devices listed under my "Devices" that were authorized, so the real issue was that I had reached my limit. I had several issues with my old iPhone 5s, and had to have it replaced twice. As a result, I had several old iPhones listed under devices that I no longer had. Erasing those solved the problem, and my new phone connected just fine to iTunes. To get rid of the old devices, you can:
Open iTunes
-> click on "store" in the upper left corner
-> from the drop-down menu, select "view account"
-> enter your password
-> under "iTunes in the Cloud", click on the blue "Manage Devices >"
-> remove any old devices
This solved my problem. Hope it helps others as well!
You will get this message, when you connect the iDevice to a computer, that is different from the one you are usually syncing with. iTunes expects you to enter a passcode and to confirm, that you are trusting the computer that is trying to sync with the device. Since your iPhone does not have a passcode, restore the phone in recovery mode as a new device: http://support.apple.com/kb/HT1808
Same problem here Turkeymoose, did you solve it and, if so, how?
I lost all my saved iMusic on my iPhone. I am trying to log in to my MacBook on iTunes but it says "iTunes could not connect to the iPhone "Christian's iPhone" because it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes." (There's nothing I can do to make this window go away)
oh geeez. By the way, it also works with my other laptop (windows). Guess i'll just restore it then. thanks!
Hello
It was great and I did it 🙂
I tried to solve this problem for 3 days, but thanks to your Advice it is SOLVED 🙂
Thanks.
Vielen Dank.
iTunes could not connect because it is locked with a passcode...?
