3 Replies Latest reply: Nov 29, 2013 1:18 PM by Kappy
Almoraissi Level 1 Level 1 (0 points)

I bought a MacBook 10.4.6 from somebody and it has major issues. System Preferences, Safari, and other apps dont work on it. I dont know how to reset it to its factory settings and im not sure if i should take it to an Apple Store to get it checked out and how much it would be. Im still signed in as the admins account which was the person i bought it from, so i dont know the password. Please help me out. Thanks

MacBook, Mac OS X (10.4.6)
  • Kappy Level 10 Level 10 (255,780 points)

    Do you have the installer DVD? If you do:


    Clean Install of Snow Leopard


    Be sure to make a backup first because the following procedure will erase

    the drive and everything on it.


         1. Boot the computer using the OS X Installer Disc or the Disc 1 that came

             with your computer.  Insert the disc into the optical drive and restart the computer.

             After the chime press and hold down the  "C" key.  Release the key when you see

             a small spinning gear appear below the dark gray Apple logo.


         2. After the installer loads select your language and click on the Continue

             button. When the menu bar appears select Disk Utility from the Utilities menu.

             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive

             size.)  Click on the Partition tab in the DU main window.  Set the number of

             partitions to one (1) from the Partitions drop down menu, click on Options button

             and select GUID, click on OK, then set the format type to MacOS Extended

             (Journaled, if supported), then click on the Apply button.


         3. When the formatting has completed quit DU and return to the installer.  Proceed

             with the OS X installation and follow the directions included with the installer.


         4. When the installation has completed your computer will Restart into the Setup

             Assistant. Be sure you configure your initial admin account with the exact same

             username and password that you used on your old drive. After you finish Setup

             Assistant will complete the installation after which you will be running a fresh

             install of OS X.  You can now begin the update process by opening Software

             Update and installing all recommended updates to bring your installation current.

  • Almoraissi Level 1 Level 1 (0 points)

    When I bought the computer it did not come with the disk, but if i were to buy a disk from apple, like snow leapord, would it work?

  • Kappy Level 10 Level 10 (255,780 points)

    If the computer meets the system requirements for Snow Leopard:


    Upgrading to Snow Leopard


    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.


    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.


         Snow Leopard General Requirements


           1. Mac computer with an Intel processor

           2. 1GB of memory

           3. 5GB of available disk space

           4. DVD drive for installation

           5. Some features require a compatible Internet service provider;

               fees may apply.

           6. Some features require Apple’s iCloud services; fees and

               terms apply.