HT201355: Change your Apple ID password
Learn about Change your Apple ID password
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Helpful answers
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Nov 29, 2013 1:35 PM in response to LaurenHickmanby Clyde77,recovery mode
open itunes on computer
plug cable into computer not iOS device
turn device off
hold home button and plug cable into IOS device. do not release home button until an itunes graphic appears on IOS device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see