3 Replies Latest reply: Dec 5, 2013 6:08 AM by Drew Reece
andymarksmith Level 1 Level 1

I run an online business and we store customer information in Excel files (Office for Mac 2011). When I search for names in finder, it only shows the files from 2011 or older. New Excel sheets (one is created each day for the days orders) are not found. I have one open right now with the name Trevor Alin. When I search Trevor Alin in Finder, it returns only an old sheet from 2011, it won't show todays file. The same is true for files from months ago.

 

Is there anything I can do to ensure finder searches new excel files?


MacBook Air, OS X Mavericks (10.9)
  • Drew Reece Level 5 Level 5

    See this note…

    Spotlight: How to re-index folders or volumes

    http://support.apple.com/kb/HT2409

     

    Once the index is rebuilt it should show new entries. If that doens't work backup & ensure your disk is verified and repaired in recovery mode via Disk Utility.

  • andymarksmith Level 1 Level 1

    Unfortunately this doesn't solve the issue for me. I remember a long time ago doing something in the Console window, I have looked everywhere for that code.

    I'm not trying to search with spotlight, though I still followed the steps, I use launchbar instead of spotlight and what I'm refering to above is a search using command+f in Finder. Not sure if this is Spotlight so please excuse my ignorance if it is. However, that re-indexing did not work for me.

    Any suggestions?

  • Drew Reece Level 5 Level 5

    Console is just a log reader…

    /Applications/Utilities/Console

     

    You are probably thinking of Terminal

    /Applications/Utilities/Terminal

     

    I think you may need to post to Launchbar's support unless someone else can help, I don't use it & don't know if it only uses Spotlight's index for finding items.

    http://www.obdev.at/support/index.html?product=LB

     

    Does Spotlight find the items now? If it does better than Launchbar you will need to look at how to refresh LB's index.