Q: Can't download pre-order
When I access my account and it clearly shows Pre-Orders 1. I then select that, it brings up the album or an option to cancel... (the only option?) when I select the album it takes me to the page showing the album and the 3 songs that were downloaded at the time of pre-ordering.... all the other songs are greyed out and say purchased.
I then select the store option at the top of the iTunes page and select "Check for available downloads" it does that and then says in a popup window that "All purchases have been downloaded for this Apple ID".
When I then go into the library and select Purchased Playlist it of course only shows the 3 songs.
I've gone back to the email with the link that was sent to me at the time all that does is open up iTunes ask me to login to my account (several times) and then takes me to the iTunes home page.
I've been dicking around with this for some time and can't seem to get the download to work.... I have a ten year old girl expecting this on her iPod some time ago for her birthday and it is getting frustrating.
Any help is as always appreciated.
Thank you.
Windows 8, Itunes download issue.
Posted on Nov 29, 2013 6:08 PM