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How can I get credit for a movie I ordered on iPad but couldn't download because of insuffient data

How can I get credit for a movie I ordered on iPad but couldn't download because of insuffient data

iPad 2

Posted on Nov 29, 2013 6:37 PM

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Posted on Nov 30, 2013 1:23 AM

If you mean that you don't have enough free space available on your iPad then you might be able to (refunds are generally for corrupt downloads, apps not working as described etc), but you can try contacting iTunes Support and see what they say : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Question marked as Best reply

Nov 30, 2013 1:23 AM in response to Piccguy2003

If you mean that you don't have enough free space available on your iPad then you might be able to (refunds are generally for corrupt downloads, apps not working as described etc), but you can try contacting iTunes Support and see what they say : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can I get credit for a movie I ordered on iPad but couldn't download because of insuffient data

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