Safari is crushing continuesly. the info about removing add-ons are not complete for me, in the sense that i dnt know what to remove, given that this is the solution to my problem... Anyone can help?
iMac, OS X Mountain Lion (10.8.5)
Choose Preferences from the Safari menu, then click the Extensions icon in the preferences window. What Safari extensions are shown there?
If there's a crash report - it can be helpful to post it here.
if safari is crushing how can i go to its menu?
| Process: | Safari [14090] |
| Path: | /Applications/Safari.app/Contents/MacOS/Safari |
| Identifier: | com.apple.Safari |
| Version: | 6.1 (8537.71) |
| Build Info: | WebBrowser-7537071000000000~2 |
| Code Type: | X86-64 (Native) |
Parent Process: launchd [205]
| User ID: | 501 |
| Date/Time: | 2013-11-30 21:57:14.852 +0530 |
| OS Version: | Mac OS X 10.8.5 (12F45) |
Report Version: 10
| Interval Since Last Report: | 42208 sec |
| Crashes Since Last Report: | 14 |
Per-App Interval Since Last Report: 36 sec
Per-App Crashes Since Last Report: 13
| Anonymous UUID: | 15D17D4C-4DF8-88EB-2905-358114CF31BA |
Crashed Thread: 12
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001075264b0
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1075264b0:
-->
| __TEXT | 0000000108856000-0000000108857000 [ | 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari |
Application Specific Information:
Process Model:
Single Web Process
Thread 0:: Dispatch queue: com.apple.main-thread
| 0 com.apple.WebCore | 0x0000000112226a80 WebCore::FontDescription::operator=(WebCore::FontDescription const&) + 0 |
| 1 com.apple.WebCore | 0x0000000111f52d35 WebCore::Font::operator=(WebCore::Font const&) + 21 |
| 2 com.apple.WebKit | 0x000000010a52a649 fontFromNSFont(NSFont*) + 297 |
| 3 com.apple.WebKit | 0x000000010a52a441 +[WebStringTruncator centerTruncateString:toWidth:withFont:] + 49 |
| 4 com.apple.Safari.framework | 0x0000000108ae9359 -[TitleBarButton updateFrameUsingAvailableSpace:] + 233 |
| 5 com.apple.Safari.framework | 0x0000000108ae9267 -[TitleBarButton updateFrame] + 179 |
| 6 com.apple.AppKit | 0x000000010bd161c2 -[NSView resizeWithOldSuperviewSize:] + 1502 |
| 7 com.apple.AppKit | 0x000000010bd15307 -[NSView resizeSubviewsWithOldSize:] + 318 |
| 8 com.apple.AppKit | 0x000000010bcc1718 -[NSView setFrameSize:] + 1101 |
| 9 com.apple.AppKit | 0x000000010bd1f594 -[NSThemeFrame setFrameSize:] + 513 |
| 10 com.apple.AppKit | 0x000000010bd1e68f -[NSWindow _setFrame:updateBorderViewSize:] + 929 |
| 11 com.apple.AppKit | 0x000000010bd1de04 -[NSWindow _oldPlaceWindow:] + 1142 |
| 12 com.apple.AppKit | 0x000000010bd1d2b9 -[NSWindow _setFrameCommon:display:stashSize:] + 1837 |
| 13 com.apple.Safari.framework | 0x0000000108b49441 -[Window setFrame:display:] + 318 |
| 14 com.apple.AppKit | 0x000000010bed06ef -[NSWindow setFrame:display:animate:] + 149 |
| 15 com.apple.AppKit | 0x000000010bd1c3fd -[NSThemeFrame _growWindowReshapeContentAndToolbarView:animate:] + 1756 |
| 16 com.apple.AppKit | 0x000000010bd1bcb3 -[NSThemeFrame _reshapeContentAndToolbarView:resizeWindow:animate:] + 337 |
| 17 com.apple.AppKit | 0x000000010bd1b129 -[NSThemeFrame _showHideToolbar:resizeWindow:animate:] + 476 |
| 18 com.apple.AppKit | 0x000000010bcfbe03 -[NSWindow _showToolbar:animate:] + 241 |
| 19 com.apple.AppKit | 0x000000010bcfafd7 -[NSWindow setToolbar:] + 862 |
| 20 com.apple.Safari.framework | 0x0000000108ae9d6f -[ToolbarController initWithBrowserWindowController:] + 591 |
| 21 com.apple.Safari.framework | 0x000000010892298a -[BrowserWindowControllerMac windowDidLoad] + 739 |
| 22 com.apple.AppKit | 0x000000010be41f82 -[NSWindowController _windowDidLoad] + 448 |
| 23 com.apple.Safari.framework | 0x0000000108b499ff -[WindowController _windowDidLoad] + 43 |
| 24 com.apple.AppKit | 0x000000010be132da -[NSWindowController window] + 114 |
| 25 com.apple.Safari.framework | 0x00000001089230b8 -[BrowserWindowControllerMac showWindow:] + 50 |
| 26 com.apple.AppKit | 0x000000010bb9e1b6 -[NSDocument showWindows] + 103 |
| 27 com.apple.Safari.framework | 0x00000001088f1989 -[BrowserDocument showWindows] + 39 |
| 28 com.apple.AppKit | 0x000000010bb9c36f -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 461 |
| 29 com.apple.AppKit | 0x000000010bb9c15e -[NSDocumentController newDocument:] + 39 |
| 30 com.apple.Safari.framework | 0x0000000108a79d43 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120 |
| 31 com.apple.Safari.framework | 0x0000000108a79f04 -[WindowReopener init] + 117 |
| 32 com.apple.Safari.framework | 0x0000000108a7a013 +[WindowReopener reopenWindows] + 43 |
| 33 com.apple.Safari.framework | 0x000000010886b077 -[AppController _openUntitledFileWhileLaunching:] + 157 |
| 34 com.apple.Safari.framework | 0x0000000108867fca -[AppController applicationOpenUntitledFile:] + 22 |
| 35 com.apple.AppKit | 0x000000010bcf4c34 -[NSApplication _doOpenUntitled] + 482 |
| 36 com.apple.AppKit | 0x000000010bcf46cf __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_0 + 233 |
| 37 com.apple.AppKit | 0x000000010c0366c1 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_01437 + 143 |
| 38 com.apple.AppKit | 0x000000010bcf417b -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 760 |
| 39 com.apple.AppKit | 0x000000010bcf266e -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 298 |
| 40 com.apple.AppKit | 0x000000010bcf2445 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 553 |
| 41 com.apple.AppKit | 0x000000010bcf204c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351 |
| 42 com.apple.Foundation | 0x000000010ac3307b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308 |
| 43 com.apple.Foundation | 0x000000010ac32edd _NSAppleEventManagerGenericHandler + 106 |
| 44 com.apple.AE | 0x000000010ec79078 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307 |
| 45 com.apple.AE | 0x000000010ec78ed9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37 |
| 46 com.apple.AE | 0x000000010ec78d99 aeProcessAppleEvent + 318 |
| 47 com.apple.HIToolbox | 0x000000010d74c709 AEProcessAppleEvent + 100 |
| 48 com.apple.AppKit | 0x000000010bcee836 _DPSNextEvent + 1456 |
| 49 com.apple.AppKit | 0x000000010bceddf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128 |
| 50 com.apple.Safari.framework | 0x00000001088ba4cf -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161 |
| 51 com.apple.AppKit | 0x000000010bce51a3 -[NSApplication run] + 517 |
| 52 com.apple.AppKit | 0x000000010bc89bd6 NSApplicationMain + 869 |
| 53 com.apple.Safari.framework | 0x0000000108a7d4fc SafariMain + 266 |
| 54 libdyld.dylib | 0x000000010e1bb7e1 start + 1 |
Thread 1:
| 0 libsystem_kernel.dylib | 0x000000010e39f6d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x000000010e22ff1c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x000000010e22fce3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x000000010e21a191 start_wqthread + 13 |
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
| 0 libsystem_kernel.dylib | 0x000000010e39fd16 kevent + 10 |
| 1 libdispatch.dylib | 0x000000010e187dea _dispatch_mgr_invoke + 883 |
| 2 libdispatch.dylib | 0x000000010e1879ee _dispatch_mgr_thread + 54 |
Thread 3:
| 0 libsystem_kernel.dylib | 0x000000010e39f6d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x000000010e22ff1c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x000000010e22fce3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x000000010e21a191 start_wqthread + 13 |
Thread 4:
| 0 libsystem_kernel.dylib | 0x000000010e39f6d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x000000010e22ff1c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x000000010e22fce3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x000000010e21a191 start_wqthread + 13 |
Thread 5:: WebCore: IconDatabase
| 0 libsystem_kernel.dylib | 0x000000010e39f0fa __psynch_cvwait + 10 |
| 1 libsystem_c.dylib | 0x000000010e231fb9 _pthread_cond_wait + 869 |
| 2 com.apple.WebCore | 0x0000000111f447ab WebCore::IconDatabase::syncThreadMainLoop() + 491 |
| 3 com.apple.WebCore | 0x0000000111f413bf WebCore::IconDatabase::iconDatabaseSyncThread() + 303 |
| 4 com.apple.JavaScriptCore | 0x00000001093e9a6f ***::wtfThreadEntryPoint(void*) + 15 |
| 5 libsystem_c.dylib | 0x000000010e22d772 _pthread_start + 327 |
| 6 libsystem_c.dylib | 0x000000010e21a1a1 thread_start + 13 |
Thread 6:
| 0 libsystem_kernel.dylib | 0x000000010e39f6d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x000000010e22ff1c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x000000010e22fce3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x000000010e21a191 start_wqthread + 13 |
Thread 7:
| 0 libsystem_kernel.dylib | 0x000000010e39f6d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x000000010e22ff1c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x000000010e22fce3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x000000010e21a191 start_wqthread + 13 |
Thread 8:
| 0 libsystem_kernel.dylib | 0x000000010e39f6d6 __workq_kernreturn + 10 |
| 1 libsystem_c.dylib | 0x000000010e22ff1c _pthread_workq_return + 25 |
| 2 libsystem_c.dylib | 0x000000010e22fce3 _pthread_wqthread + 412 |
| 3 libsystem_c.dylib | 0x000000010e21a191 start_wqthread + 13 |
Thread 9:: com.apple.CoreAnimation.render-server
| 0 libsystem_kernel.dylib | 0x000000010e39d686 mach_msg_trap + 10 |
| 1 libsystem_kernel.dylib | 0x000000010e39cc42 mach_msg + 70 |
| 2 com.apple.QuartzCore | 0x0000000109dae17b CA::Render::Server::server_thread(void*) + 403 |
| 3 com.apple.QuartzCore | 0x0000000109e32dc6 thread_fun + 25 |
| 4 libsystem_c.dylib | 0x000000010e22d772 _pthread_start + 327 |
| 5 libsystem_c.dylib | 0x000000010e21a1a1 thread_start + 13 |
Thread 10:: com.apple.NSURLConnectionLoader
| 0 libsystem_kernel.dylib | 0x000000010e39d686 mach_msg_trap + 10 |
| 1 libsystem_kernel.dylib | 0x000000010e39cc42 mach_msg + 70 |
| 2 com.apple.CoreFoundation | 0x000000010b704233 __CFRunLoopServiceMachPort + 195 |
| 3 com.apple.CoreFoundation | 0x000000010b709916 __CFRunLoopRun + 1078 |
| 4 com.apple.CoreFoundation | 0x000000010b7090e2 CFRunLoopRunSpecific + 290 |
| 5 com.apple.Foundation | 0x000000010ac08546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356 |
| 6 com.apple.Foundation | 0x000000010ac66562 __NSThread__main__ + 1345 |
| 7 libsystem_c.dylib | 0x000000010e22d772 _pthread_start + 327 |
| 8 libsystem_c.dylib | 0x000000010e21a1a1 thread_start + 13 |
Thread 11:: com.apple.CFSocket.private
| 0 libsystem_kernel.dylib | 0x000000010e39f322 __select + 10 |
| 1 com.apple.CoreFoundation | 0x000000010b748f46 __CFSocketManager + 1302 |
| 2 libsystem_c.dylib | 0x000000010e22d772 _pthread_start + 327 |
| 3 libsystem_c.dylib | 0x000000010e21a1a1 thread_start + 13 |
Thread 12 Crashed:
| 0 ??? | 0x000000010ced8598 0 + 4511860120 |
Thread 12 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000054 rcx: 0x000000010cebb000 rdx: 0x0000000000000054
rdi: 0x0000000000000000 rsi: 0x000000010b293000 rbp: 0x000000010cebcff0 rsp: 0x000000010cebcf70
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x00000001075264b0 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x000000010b293000
rip: 0x000000010ced8598 rfl: 0x0000000000010202 cr2: 0x00000001075264b0
Logical CPU: 3
Binary Images:
| 0x108856000 - | 0x108856fff com.apple.Safari (6.1 - 8537.71) <27A984C2-C6A5-3AA0-9989-C8E49C563F3D> /Applications/Safari.app/Contents/MacOS/Safari | |
| 0x10885e000 - | 0x108e33ff7 com.apple.Safari.framework (8537 - 8537.71) <A71311C1-2C05-317C-805A-C711818E4775> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari | |
| 0x109201000 - | 0x109202ff7 libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib | |
| 0x109209000 - | 0x10921ffff com.apple.Accounts (211.2 - 211.2) <F62749B0-AEA6-3673-8FD7-550E21622893> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts | |
| 0x109236000 - | 0x109237fff libquit.dylib (130.1) <6012FB61-1D85-311F-A557-690C7D4C2A66> /usr/lib/libquit.dylib | |
| 0x10923f000 - | 0x10926bfff com.apple.framework.Apple80211 (8.5 - 850.252) <73506CA1-CF76-3A98-A6F2-3DDAC10CB67A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211 | |
| 0x109280000 - | 0x109280fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon | |
| 0x109285000 - | 0x109285fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa | |
| 0x10928d000 - | 0x1092e9fff com.apple.corelocation (1239.40 - 1239.40) <2F743CD8-A9F5-3375-A3B0-BB0D756FC239> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation | |
| 0x109321000 - | 0x10932dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport | |
| 0x10933c000 - | 0x10933cfff com.apple.WebInspectorUI (8537 - 8537.59) <045879B8-56AF-3931-A46E-23DBDD27348B> /System/Library/StagedFrameworks/Safari/WebInspectorUI.framework/Versions/A/Web InspectorUI | |
| 0x109343000 - | 0x1093b1ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit | |
| 0x1093e0000 - | 0x109785fff com.apple.JavaScriptCore (8537 - 8537.65) <76BB1553-D36C-32FB-94AB-F42C537D3F41> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore | |
| 0x109875000 - | 0x109a75fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib | |
| 0x109b17000 - | 0x109c14fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib |
If it won't start up at all, you can get a list of the installed extensions by examining the contents of the following folder:
~/Library/Safari/Extensions/
(If you’re not sure how to locate a folder from a path, see Locating files from paths.)
What's shown there? Note that you can select all the files there, copy and then paste into a message here to insert a list of the files in that folder.
Might you have installed Genieo or Installmac software ?.
in ~/Library there is no such folder...
in a previous systems folder there is something called Remote Install MAc OS X but it has been there for ever...
You've some 3rd party software causing this - perhaps try http://www.etresoft.com/etrecheck & post the results here. Check for personal information before doing so.
in ~/Library there is no such folder...
You are probably looking in the wrong folder. That is not the Library folder that is found at the root level of the hard drive, that is the Library folder in your user folder, which is invisible.
To go right there, use one of the techniques mentioned in Locating files from paths.
ecco il contenuto delle extension
Amazon Shopping Assistant.safariextz
Amazon Shopping Assistant.safariextz
Extensions.plist
Searchme.safariextz
SlickSavings.safariextz
wrc.safariextz
sorrym i wrote in my language: here s the content of extension
Amazon Shopping Assistant.safariextz
Amazon Shopping Assistant.safariextz
Extensions.plist
Searchme.safariextz
SlickSavings.safariextz
wrc.safariextz
Ebay Shopping Assistant.safariextz
You have installed something from Download.com that had adware from Spigot inserted into the installer. CNET has been doing this on Download.com for a while now, and should be avoided. See Boycott CNET’s Download.com.
As for solving the issue, delete the Amazon Shopping Assistant, Ebay Shopping Assistant, Searchme and SlickSavings items from that folder. I'm not familiar with the "wrc" item, but if you don't know what it is, get rid of it, too. Also, delete the Extensions.plist file. (So, really, short version... delete everything in that folder! 😉)
Safari is crushing continuesly.
