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My rescue email address is no longer valid and I can't remember my security questions answers. How can I reset my security information

I have money in my Itunes account, but have forgotten the answers to my security questions.

The rescue email address that was linked to my account is no longer valid and I can't access it any more.

How do I re-set my security questions and rescue email so I can purchase itemsvia my iTunes account?

Help?

iPod classic, iTunes

Posted on Nov 30, 2013 4:05 AM

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Question marked as Best reply

Posted on Nov 30, 2013 4:20 AM

You will need to contact iTunes Support / Apple to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to update your rescue email address for potential future use.

5 replies

My rescue email address is no longer valid and I can't remember my security questions answers. How can I reset my security information

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