5 Replies Latest reply: Nov 30, 2013 7:50 AM by Terence Devlin
tchuktchuk Level 1 Level 1 (0 points)

I can't synchronize with itunes my ipod (music is ok but can't add pictures from iphoto) because a file (?) is missing....

iPod classic, OS X Mavericks (10.9)
  • Terence Devlin Level 10 Level 10 (133,900 points)

    There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:


    - What version of iPhoto.


    - What version of the Operating System.


    - Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.


    - History: Is this going on long? Has anything been installed or deleted? - Are there error messages?


    - What steps have you tried already to solve the issue.


    - Anything unusual about your set up? Or how you use iPhoto?


    Anything else you can think of that might help someone understand the problem you have.

  • tchuktchuk Level 1 Level 1 (0 points)


    All are updated, last version for my ipod classic, maverick for the OS and last updated version of Iphoto.

    I think that when I tried to synchronize, something happened with itunes and I needed to relaunch itunes.

    and now, when I synchronize Ipad ou iphones, no problem but for the ipod, it says that it can't synchronize it beacuse a file is missing.

    I restored the ipod it several times but the problem still exists.

    Concerning the music, all is fine and I have all my music updated on it but when it comes to photos.....a file is missing....

    thanks in advance if you can help....


    I am  asking if I need to re-install iphoto.....

  • Terence Devlin Level 10 Level 10 (133,900 points)

    What tells you a File is Missing?


    Can you give us the exact message you get, and when you get it?

  • tchuktchuk Level 1 Level 1 (0 points)

    Itunes tells that ipod can't be synchronized because "a file is missing" and it tells me as soon as it starts to add photos (just after it has checked or add new music)

  • Terence Devlin Level 10 Level 10 (133,900 points)

    Does your iPhoto Library work normally? Can you view all the photos you're trying to sync at full size?