richn13
Level 1 (1 points)

Q: new version itunes can't download to ipod

I just downloaded newest verssion of iTunes to my computer. Tutorial terrible...don't see any other help on new iTunes...can't play music as keeps saying can't locate in library...can't add tunes to my iPod. WHAT A JOKE!!

Please help!

Posted on Nov 30, 2013 9:25 AM

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richn13

Q: new version itunes can't download to ipod

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  • by Delgadoh,

    Delgadoh Delgadoh Dec 2, 2013 1:10 PM in response to richn13
    Level 4 (1,405 points)
    Dec 2, 2013 1:10 PM in response to richn13

    Hey richn13,

     

    Try out the following steps, they're for when no content is in iTunes after updating:

    1. Quit iTunes.
    2. Download and install the latest version of iTunes.
    3. Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:

      Mac OS X
      /Users/username/Music/iTunes/

      Microsoft Windows Windows XP and Windows 2000
      \Documents and Settings\username\My Documents\My Music\iTunes\

      Microsoft Windows Windows Vista and Windows 7
      \Users\username\Music\iTunes\
    4. Drag the iTunes Library file from the above location to the Desktop.
    5. Open the Previous iTunes Libraries folder in the iTunes folder.
    6. Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    7. Drag this file to the iTunes folder (the enclosing folder).
    8. Rename this file to iTunes Library.
    9. Open iTunes.

    via: No content shows up in iTunes after updating

    http://support.apple.com/kb/TS1967

     

    Welcome to Apple Support Communities!

     

    Best,

    Delgadoh

  • by richn13,

    richn13 richn13 Dec 2, 2013 2:25 PM in response to Delgadoh
    Level 1 (1 points)
    Dec 2, 2013 2:25 PM in response to Delgadoh

    Hi Delgadoh,

     

    All my songs are showing in iTunes, but when I try to play them I get a message saying 'The song could not be played because the original file could not be found. Would you like to locate it?'

     

    When I go to my iTines library in my Music file in Win Vista, I do not see the files even though there is 3.25GB of content.

     

    iTunes was working fine until the upgrade.

     

    Thanks for you help.

    Richn13