FaceTime

More info is needed to troubleshoot. Do you have a good internet connection? Are you signed in with your Apple ID? Do you get any error messages?

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

iOS: FaceTime is 'Unable to verify email because it is in use'

http://support.apple.com/kb/TS3510

Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245

iOS: About Messages

http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/

iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage

http://support.apple.com/kb/HT5538

How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS

http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/

Troubleshooting Messages

http://support.apple.com/kb/TS2755

Troubleshooting iMessage Issues: Some Useful Tips You Should Try

http://www.igeeksblog.com/troubleshooting-imessage-issues/

Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/

Fix Can’t Sign Into FaceTime or iMessage iOS 7

http://ipadtutr.com/fix-login-facetime-imessage-ios-7/

FaceTime, Game Center, Messages: Troubleshooting sign in issues

http://support.apple.com/kb/TS3970

Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90

How to Block Someone on FaceTime

http://www.ehow.com/how_10033185_block-someone-facetime.html

My Facetime Doesn't Ring

https://discussions.apple.com/thread/4155326

Send an iMessage as a Text Message Instead with a Quick Tap & Hold

http://osxdaily.com/2012/11/18/send-imessage-as-text-message/

To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8

How to Send SMS from iPad

http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html

You can check the status of the FaceTime/iMessage servers at this link.

http://www.apple.com/support/systemstatus/

 Cheers, Tom 😉

None of the generic pages work for this issue. Many people have had issues logging into facetime on MAC OS 10.9.

I have had this issue as well.. ever since I went from 10.8 to 10.9. I CAN NEVER LOG IN TO FACETIME. Yet it worked forever since it came out for me on my mac mini 2011.

I have looked in the console and see errors such as this:

12/16/13 10:18:50.918 PM identityservicesd[285]: [Warning] ***** Could not find an account with unique ID {id hidden}

It is some long hash number.... I am not sure what it is referring to as my Apple Id has been the same like forever.

12/16/13 10:17:50.916 PM FaceTime[429]: [Warning] Can't register a new account while we already have an account

This one is funny as I am logging in, NOT creating a new account.....

and then sometimes I get the error in red letters like JJONES mentioned.

Thank God for Skype, but I wonder if this has to do with messages integration... Apple messed up facebook video chat in a big way and I WANT IT BACK 😟

Anyone have any insight? Do I need to call apple and use some applecare love on this?

1. Make sure software is up to date

2. Make sure FaceTime is enabled; Settings>FaceTime

3. Make sure Date and Time is correctly set; Settings>General>Date and Time>Set Automatically>On

4. Both parties must be connected to internet

5. Make sure Push Notification is enabled

6. Make sure phone number or email address is correct

7. Restart device

I was wondering if a solution was found for this. My mother is experiencing the same issue. Her ipad was working fine and then after returning from vacation and not using it for a couple days, she is getting a "sign in to connect to facetime" box that won't let her use anything in her ipad and won't accept her login or close so she can ignore it. We've done resets and tried connecting to iTunes on her PC, but facetime doesn't appear to remove. I think that is because they include it as part of the OS now. Anyway, she is unable to use her ipad until we can get this fixed. She is on ipad 2 with up to date ios.

So I can download and use in my home country?other Asia country ?!!!