i cannot get on the internet

Question

i cannot get on the internet

I bought an old Imac for my son and when we tried to get on it tp use the internet it is tell me that I need a PPPOE log in and password. I called my internet service provider and they said it sould log in automatically. He tried t ohelp me find safari, etc but where I hover over a question mark it says safari bit it oes not come up. I do not know what this means. Does anyone have any suggestions? I am new to apple products and this seems to have out smarted me. 🙂

iMac, Mac OS X (10.3.x)

Posted on Nov 30, 2013 2:35 PM

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Answer 1

Best reply

Baby-Boomer-USofA

Level 9

58,098 points

Dec 2, 2013 1:50 PM in response to aprilfromelgin

Which model iMac?

http://support.apple.com/kb/HT1758How to identify iMac models

Read the networking section in this PDF manual (direct download).---> Panther

Also, read the network section in the OS Help Menu.

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Answer 2

Jan 1, 2014 12:52 PM in response to Baby-Boomer-USofA

I read these and tried to do everything it said but it will still not connect to the interent it is asking for the PPPOE ID and PW I called my intrnet service rovider and they gave it to me and it will still not connet. It also does not have the "Airport option to select" The safari icon also does not show up. It is a question mark and I only know where it used to be because the name comes up when I hover over the question mark. Is it possible I need to purchase reinstallation discs or an airport card?

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Answer 3

rccharles

Level 6

12,957 points

Jan 2, 2014 11:48 AM in response to aprilfromelgin

You need to answer baby boomers questions. Or say why not.

PPPOE ID and PW

This is typically used by someone to connect to a business network.

We need to know what machine you have.

How are you connected to your router? Use a cable until you get that to work.

Restore Tiger 10.4 & Leopard 10.5 DVDs are available from Apple by calling 800-767-2775 as of January 20, 2013. Collect your Mac's serial number. Prepare you credit card for a workout. There is a reasonable fee.

https://discussions.apple.com/thread/4720126?tstart=0

Mac OS X 10.4: System requirements

http://support.apple.com/kb/HT1514

PPC 10.4.11 combo update.

http://support.apple.com/kb/dl170

Requirements for Mac OS X v10.5

http://support.apple.com/kb/HT3759

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Answer 4

Jan 2, 2014 3:59 PM in response to rccharles

Sorry about that.

I have a netgear router through AT&T and am connected with a cable.

The conputer is an iMac Power PC G4 (3.3) with OSX 10.4.9

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Answer 5

rccharles

Level 6

12,957 points

Jan 3, 2014 11:32 AM in response to aprilfromelgin

You need to set up a new network connection on your g4.

create a new location. See...

http://lapserv.maths.cam.ac.uk/docs/osx104.html

https://lbis.kenyon.edu/macwired

You can download these files with any computer. Do not expand on other computer. copy to g4. double click.

PPC 10.4.11 combo update.

http://support.apple.com/kb/dl170

While your downloading...

TenFourFox -- It's a port of the latest FireFox to run on older hardware and software.

"World's most advanced web browser. Finely tuned for the Power PC."

-- works for me on 10.4. Supports 10.5

http://www.floodgap.com/software/tenfourfox/

alternative download site:

http://www.macupdate.com/app/mac/37761/tenfourfox

Turn on pipelining. This will allow Firefox to make simaltaneous requests to the server. Chrome has pipeling turned on. Some sites could fail to load with pipeling set on. The site will be old. See "Increase pipelining" in:

http://www.hongkiat.com/blog/firefox-optimization-tips/

OmniWeb uses the lastest Safari framework. The open source WebKit. Other browsers like Safari and iCab use the OS version of WebKit. The OmniWeb downloaded dmg includes it's own copy of the latest WebKit.

http://www.omnigroup.com/products/omniweb/

Safari 4.1.3 for Tiger

http://support.apple.com/kb/DL1069

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Answer 6

Jan 3, 2014 6:07 PM in response to rccharles

OK. So I wa able to set up a new network connection but when I tried to copy any of these to the computer I get a "Warning" window that says "no mountable file systems".

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Answer 7

rccharles

Level 6

12,957 points

Jan 4, 2014 11:18 AM in response to aprilfromelgin

Did the new network connection work?

I assume you were trying to copy from a flash drive. Typically, flash drives are formated to dos fat32. Verify flash drive format. "no mountable file systems" Mac OS X could not find the drivers for however your flash drive was formated. Should be able to read dos fat32. How large is the flash drive?

Could try writing the flles to a cd.

I'm getting the impression a lot of system files may be missing on your system. You may consider a re-load of os x.

Restore Tiger 10.4 & Leopard 10.5 DVDs are available from Apple by calling 800-767-2775 as of January 20, 2013. Collect your Mac's serial number. Prepare you credit card for a workout. There is a reasonable fee.

https://discussions.apple.com/thread/4720126?tstart=0

Mac OS X 10.4: System requirements

http://support.apple.com/kb/HT1514

Requirements for Mac OS X v10.5

http://support.apple.com/kb/HT3759

Reply

Answer 8

Jan 25, 2014 5:00 PM in response to aprilfromelgin

OK. I thought I had already replied to this but I think I may have tried to reply from my actual email so it was kicke back.

The new network connection did work. I did try do this from a USB dris so as you suggested I tried to put all of this on a cd and when I put it in the computer I get no response so I guess this is why nothis has never been done to it before.

I just put another optical drive in it and it will not open so I am wondering if maybe another peice is not working but I am not sure where to start.

Can anyone give me any suggestions on what else I can do to fix the drive. I have gone to far to quit now.

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Answer 9

rccharles

Level 6

12,957 points

Jan 26, 2014 10:15 AM in response to aprilfromelgin

Can anyone give me any suggestions on what else I can do to fix the drive. I have gone to far to quit now

Have you tried a music cd? A music cd should be readabe. There is a chance of bad media or for some reason the writer not being compatible by your reader.

CDs are less used today with the advent of fast download and flash drives.

To do upgrade to 10.4.11. Get the lastest web browser.

Firewire connected external drive would be best and the least hassle.

I'd give OWC a call. 1-815-338-8685.

If you have another firewire ported mac you can share the cd drive.

--------------------------------------------------------------

I tend to think dashboard is neat, but not neccesary for my everyday workflow.

it is possible to enable and disable it as needed,

by entering the following commands into the terminal:

-- To turn Dashboard off:

defaults write com.apple.dashboard mcx-disabled -boolean YES

-- To turn Dashboard on:

defaults write com.apple.dashboard mcx-disabled -boolean NO

-- You have to restart the Dock after making either change for it to take effect:

killall Dock

Bye Bye Dashboard

http://www.kainjow.com/kermitsoft/downloads.html

Disable Spotlight, Bonjour and Dashboard:

http://discussions.apple.com/message.jspa?messageID=8749558#8749558

--------------------------------------------------------------

PPC 10.4.11 combo update.

http://support.apple.com/kb/dl170

--------------------------------------------------------------

TenFourFox -- It's a port of the latest FireFox to run on older hardware and software.

"World's most advanced web browser. Finely tuned for the Power PC."

-- works for me on 10.4. Supports 10.5

http://www.floodgap.com/software/tenfourfox/

alternative download site:

http://www.macupdate.com/app/mac/37761/tenfourfox

Turn on pipelining. This will allow Firefox to make simaltaneous requests to the server. Chrome has pipeling turned on. Some sites could fail to load with pipeling set on. The site will be old. See "Increase pipelining" in:

http://www.hongkiat.com/blog/firefox-optimization-tips/

OmniWeb uses the lastest Safari framework. The open source WebKit. Other browsers like Safari and iCab use the OS version of WebKit. The OmniWeb downloaded dmg includes it's own copy of the latest WebKit.

http://www.omnigroup.com/products/omniweb/

Safari 4.1.3 for Tiger

http://support.apple.com/kb/DL1069

Reply