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mavericks keeps freezing when i want to delete something and cannot see application or documents. its made my mac really slow. very disappointed

783 Views 17 Replies Latest reply: Dec 2, 2013 11:22 AM by kid303 RSS
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kid303 Calculating status...
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Nov 30, 2013 5:06 PM

mavericks keeps freezing when i want to delete something and cannot see application or documents. its made my mac really slow. very disappointed.

meant to say that i have a may 2011 macbook pro and was fine with snowleopard, but i took up the offer of free upgrade to mavericks and am considering wiping my drive and going back to previous os. i cant even click on the arrow at the side of a folder to view it, it just wont do anything. the same when i download something. it wont show up in my download section for ages unless i quit finder for a while. there seems to be something seriously wrong with finder.

ive read elsewhere that finder can be cpu heavy. i dont seem to have that problem when looking via activity monitor but my mac has become very slow and really annoying.

any help in solving this problem would be much appreciated, or im gonna wipe and start again. if i was convinced by the system i would do a fresh install instaed of the upgrade i did.

MacBook Pro, Mac OS X (10.6.8)
  • arthur Level 4 Level 4 (3,905 points)

    It would help to give us more information about your computer. If you can, use EtreCheck  Etresoft: EtreCheck  to generate a system report and paste it in a response here.

  • arthur Level 4 Level 4 (3,905 points)
  • arthur Level 4 Level 4 (3,905 points)

    Here's your report with some comments in red:

     

    Hardware Information:

              MacBook Pro (15-inch, Early 2011)

              MacBook Pro - model: MacBookPro8,2 same model as mine BTW. Mine is crazy fast.

              1 2 GHz Intel Core i7 CPU: 4 cores

              4 GB RAM Probably not enough RAM for what you are trying to do. See your page outs - below.

     

    Video Information:

              Intel HD Graphics 3000 - VRAM: 384 MB

              AMD Radeon HD 6490M - VRAM: 256 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

    Startup Items:

              FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon This sounds meddlesome, unnecessary, possibly harmful. Don't mess with your mac's fans. I'd get rid of it.

              Jaksta: Path: /Library/StartupItems/Jaksta***this is a screen capture- video capture app, right? Why does this need to be in your startup items? I would think you'd just start it up when you need it. If it's always running, then it's always slowing things down.

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 8:43:14

     

    Disk Information:

              Hitachi HTS545050B9A302 disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 499.25 GB (41.11 GB free) May not be enough free space. Generally 10-15% minimum is recommended. I'd delete some stuff.

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898

     

    USB Information:

              Apple Inc. FaceTime HD Camera (Built-in)

     

              JMicron USB to ATA/ATAPI bridge 2 TB

                        EFI (disk1s1) <not mounted>: 209.7 MB

                        Dans Mac External Drive (disk1s2) /Volumes/Dans Mac External Drive: 2 TB (694.18 GB free)

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Native Instruments Audio 2 DJ

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions: These may be a problem. The kernel is the core of OSX.  A Kernel extension modifies this core. Any or all could be the source of problems. I would 1) try a safe boot (hold down shift at restart). This does some software checking and then starts without third party software. If your mac runs well, then you know the problem is the third party stuff. 2) research this stuff and see if it is compatible with Mavericks, and see if you have the latest versions. 3) consider uninstalling the apps that put these there, if you can live without them. I do not specifically know about these apps, which is why you should research them. I will mark other items in this category (i.e., possible culprits, but I don't know about them, and you should research them, update them, or delete them) with ***

              com.paceap.kext.pacesupport.snowleopard          (5.9 - SDK 10.6)***this one definitely is not up to date.

              net.kromtech.kext.AVKauth          (2.3.5 - SDK 10.8)***

              net.kromtech.kext.Firewall          (2.3.5 - SDK 10.8)***if you are using a router, you do not need this (this is a software firewall). I'd get rid of it.

              com.caiaq.driver.NIUSBAudio2DJDriver          (2.6.0 - SDK 10.7)***

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist***

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.novation.automap.pluginhelper.plist***

              [loaded] com.paceap.eden.licensed.plist***

              [loaded] com.trusteer.rooks.rooksd.plist***

              [loaded] com.zeobit.MacKeeper.AntiVirus.plistMac Keeper is the King of Crapware. Crapware is stuff like cleaners, optimizers, defragmenters. This stuff is unnecessary for macs, usually poorly written, and often harmful. You should get uninstall MacKeeper (which really should be called MacKrapper) immediately. If you can.

              [loaded] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plistmore Crapware from MacKrapper.

              [loaded] PACESupport.plist***

     

    Launch Agents:

              [loaded] com.trusteer.rapport.rapportd.plist***

     

    User Launch Agents:

              [loaded] com.google.keystone.agent.plistThis is spyware from Google.

              [loaded] com.zeobit.MacKeeper.Helper.plistmore crapware from MacKrapper.

     

    User Login Items:

              Device Detector***sounds like crapware

              iTunesHelper

              VMware Fusion Helper

              Music Manager***

              RealPlayer Downloader Agent***

              NIHardwareAgent***

     

    3rd Party Preference Panes:

              CereProc Voices***

              Device Detector***

              Fan Control***

              Flash Player

              Flip4Mac WMV

              MusicManager***

              Native Instruments USB Audio

              Trusteer Endpoint Protection***sounds like crapware.

     

    Internet Plug-ins:***you have a lot of these. Are they all really necessary?

              Flip4Mac WMV Plugin: Version: 2.3.8.1

              FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6***

              QuickTime Plugin: Version: 7.7.3

              Flash Player: Version: 11.9.900.152 - SDK 10.6*** you have two copies of flash player. You only need one.

              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update***update this, like it says

              Default Browser: Version: 537 - SDK 10.9

              SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6

              RealPlayer Plugin: Version: (null)

              Silverlight: Version: 5.1.20125.0 - SDK 10.6

              VLC Plugin: Version: 1.0.5

              iPhotoPhotocast: Version: 7.0 - SDK 10.7

    Bad Fonts:

              None

     

    Old applications:

              None

     

    Time Machine:

              Skip System Files: NO

              Auto backup: YES

              Volumes being backed up:

                        Macintosh HD: Disk size: 499.25 GB Disk used: 458.14 GB

              Destinations:

                        Dans Mac External Drive [Local] (Last used)

                        Total size: 2 TB

                        Total number of backups: 18

                        Oldest backup: 2013-10-31 13:07:51 +0000

                        Last backup: 2013-12-01 00:50:07 +0000

                        Size of backup disk: Excellent

                                  Backup size 2 TB > (Disk size 499.25 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                  20%          iTunes

                   6%          WindowServer

                   2%          com.apple.WebKit.Networking

                   2%          Safari

                   2%          AntiVirus***macs do not need antivirus software. If you want antivirus software, then maybe a PC is the way to go.

     

    Top Processes by Memory:

              123 MB             Finder

              119 MB             Safari

              98 MB              iTunes

              90 MB              WindowServer

              74 MB              PluginProcess

     

    Virtual Memory Statistics:

              22 MB              Free RAM

              1011 MB            Active RAM

              1.47 GB            Inactive RAM

              977 MB             Wired RAM

              1.59 GB            Page-ins

              1.19 GB            Page-outs***This is evidence that you have too much going on, and tasks are being "paged out" to virtual memory, i.e., your hard drive.

     

    4GB of RAM is the probably the minimum for using Mavericks, but if you are doing audio or video editing, you'll probably want more.

    I would look at all the items I've marked in red, and marked with ***, and see if you can uninstall the apps that put them there. If you can't live without the apps, make sure they are up to date. If they are not compatible with Mavericks, maybe find an alternative that is. Your mac is not as badly modified as many that are on these discussions (with the exception of MacShitter, which is truly horrible software). Another option is to back up your documents, erase your HD, and do a clean reinstall of Mavericks. Then copy your documents back over to your HD and reinstall your apps from scratch. This would be the definitive treatment.

  • NuclearFirefly Calculating status...

    Hi, Arthur. I'm having essentially the same issue kid303 is having on almost the identical platform (mine is 13 inch, not 15 inch, though.) Anyway, I'm going to paste my EtreCheck results. From what I can tell, I don't seem to have the same things going on, but I'm experiencing the random freezes and crashes that can only be fixed with a hard restart.

     

    I'd like to note first, though, that if you can figure out how to remove that vzwireless.plist, I'd love to know because I don't even know why it's on my MacBook!

     

    Hardware Information:

              MacBook Pro (13-inch, Early 2011)

              MacBook Pro - model: MacBookPro8,1

              1 2.3 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 3000 - VRAM: 512 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 0:12:3

     

    Disk Information:

              TOSHIBA MK5065GSXF disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Untitled 1 (disk0s2) /: 499.25 GB (219.79 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-8A8 

     

    USB Information:

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Logitech USB Optical Mouse

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              com.rim.driver.BlackBerryUSBDriverInt          (0.0.68)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.oracle.java.Helper-Tool.plist

              [loaded] com.smithmicro.vzwwirelessd.plist

     

    Launch Agents:

              [loaded] com.oracle.java.Java-Updater.plist

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist

              [loaded] com.valvesoftware.steamclean.plist

     

    User Login Items:

              MacOS

              iTunesHelper

              AdobeResourceSynchronizer

     

    3rd Party Preference Panes:

              Flash Player

              Java

     

    Internet Plug-ins::

              JavaAppletPlugin: Version: Java 7 Update 45

              FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6

              Default Browser: Version: 537 - SDK 10.9

              AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6

              CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6

              AdobePDFViewer: Version: 11.0.04 - SDK 10.6

              Flash Player: Version: 11.9.900.152 - SDK 10.6

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6

              Silverlight: Version: 4.0.60831.0

              iPhotoPhotocast: Version: 7.0 - SDK 10.8

     

    User Internet Plug-ins::

              npBcsMcTcIO: Version: (null)

     

    Bad Fonts:

              None

     

    Old applications:

              AU Lab:          Version: 2.2.1 - SDK 10.0

                        /Developer/Applications/Audio/AU Lab.app

              Audacity:          Version: 1.3.13.0 - SDK 10.4

                        /Applications/Audacity/Audacity.app

              CandyBar:          Version: 3.3.2 - SDK 10.5

                        /Applications/CandyBar.app

              Icon Composer:          Version: 2.2 - SDK 10.0

                        /Developer/Applications/Utilities/Icon Composer.app

              Kindle:          Version: 1.9.2 - SDK 10.0

                        /Applications/Kindle.app

              Microsoft Alerts Daemon:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

              Microsoft AutoUpdate:          Version: 2.3.3 - SDK 10.4

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Microsoft Chart Converter:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

              Microsoft Clip Gallery:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

              Microsoft Database Daemon:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

              Microsoft Database Utility:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

              Microsoft Document Connection:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app

              Microsoft Error Reporting:          Version: 2.2.7 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app

              Microsoft Excel:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Excel.app

              Microsoft Graph:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

              Microsoft Language Register:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft Office Reminders:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

              Microsoft Outlook:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Outlook.app

              Microsoft PowerPoint:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

              Microsoft Ship Asserts:          Version: 1.1.2 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app

              Microsoft Upload Center:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

              Microsoft Word:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Word.app

              My Day:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/My Day.app

              Open XML for Excel:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

              OpenGL Driver Monitor:          Version: 1.6 - SDK 10.0

                        /Developer/Applications/Graphics Tools/OpenGL Driver Monitor.app

              OpenGL Profiler:          Version: 4.5 - SDK 10.0

                        /Developer/Applications/Graphics Tools/OpenGL Profiler.app

              OpenGL Shader Builder:          Version: 2.1 - SDK 10.0

                        /Developer/Applications/Graphics Tools/OpenGL Shader Builder.app

              SyncServicesAgent:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

              Ventrilo:          Version: 3.0.13 - SDK 10.5

                        /Applications/Ventrilo.app

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: ON

              Auto backup: YES

              Volumes being backed up:

                        Untitled 1: Disk size: 499.25 GB Disk used: 279.46 GB

              Destinations:

                        _._.hAcKmAsTeR._._. [Network] (Last used)

                        Total size: 997.71 GB

                        Total number of backups: 20

                        Oldest backup: 2013-11-16 11:16:55 +0000

                        Last backup: 2013-12-01 07:10:24 +0000

                        Size of backup disk: Adequate

                                  Backup size 997.71 GB > (Disk used 279.46 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                  13%          WindowServer

                   4%          EtreCheck

                   3%          Finder

                   2%          Dock

                   1%          SystemUIServer

     

    Top Processes by Memory:

              131 MB             com.apple.IconServicesAgent

              82 MB              mds_stores

              66 MB              Finder

              41 MB              WindowServer

              41 MB              Dock

     

    Virtual Memory Statistics:

              5.31 GB            Free RAM

              1.02 GB            Active RAM

              396 MB             Inactive RAM

              1.28 GB            Wired RAM

              279 MB             Page-ins

              0 B                Page-outs

     

    Thanks for your time!

  • arthur Level 4 Level 4 (3,905 points)

    Here goes:

     

    Hardware Information:

              MacBook Pro (13-inch, Early 2011)

              MacBook Pro - model: MacBookPro8,1

              1 2.3 GHz Intel Core i5 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 3000 - VRAM: 512 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 0:12:3

     

    Disk Information:

              TOSHIBA MK5065GSXF disk0 : (500.11 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Untitled 1 (disk0s2) /: 499.25 GB (219.79 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-8A8

     

    USB Information:

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Logitech USB Optical Mouse

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Kernel Extensions:

              com.rim.driver.BlackBerryUSBDriverInt          (0.0.68)***

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.oracle.java.Helper-Tool.plist***

              [loaded] com.smithmicro.vzwwirelessd.plist***this will require some detective work on your part to remove. It is something made by SmithMIcro. What you have to do is figure out what the app is that is installing this and uninstall the app.

     

    Launch Agents:

              [loaded] com.oracle.java.Java-Updater.plist

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist

              [loaded] com.valvesoftware.steamclean.plist***Sounds like crapware.

     

    User Login Items:

              MacOS

              iTunesHelper

              AdobeResourceSynchronizer***Adobe just loves to pack those login items and daemons in there.

     

    3rd Party Preference Panes:

              Flash Player

              Java

     

    Internet Plug-ins::***make sure these are all necessary and up to date

              JavaAppletPlugin: Version: Java 7 Update 45

              FlashPlayer-10.6: Version: 11.9.900.152 - SDK 10.6

              Default Browser: Version: 537 - SDK 10.9

              AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6

              CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6

              AdobePDFViewer: Version: 11.0.04 - SDK 10.6

              Flash Player: Version: 11.9.900.152 - SDK 10.6

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6

              Silverlight: Version: 4.0.60831.0

              iPhotoPhotocast: Version: 7.0 - SDK 10.8

    User Internet Plug-ins::

              npBcsMcTcIO: Version: (null)***

    Bad Fonts:

              None

     

    Old applications:***I'm not sure exactly what etrecheck means by "old" applications, but I'd uninstall any of these you don't need and make sure the others are up to date.

              AU Lab:          Version: 2.2.1 - SDK 10.0

                        /Developer/Applications/Audio/AU Lab.app

              Audacity:          Version: 1.3.13.0 - SDK 10.4

                        /Applications/Audacity/Audacity.app

              CandyBar:          Version: 3.3.2 - SDK 10.5

                        /Applications/CandyBar.app

              Icon Composer:          Version: 2.2 - SDK 10.0

                        /Developer/Applications/Utilities/Icon Composer.app

              Kindle:          Version: 1.9.2 - SDK 10.0

                        /Applications/Kindle.app

              Microsoft Alerts Daemon:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

              Microsoft AutoUpdate:          Version: 2.3.3 - SDK 10.4

                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

              Microsoft Chart Converter:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

              Microsoft Clip Gallery:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

              Microsoft Database Daemon:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

              Microsoft Database Utility:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

              Microsoft Document Connection:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app

              Microsoft Error Reporting:          Version: 2.2.7 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app

              Microsoft Excel:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Excel.app

              Microsoft Graph:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

              Microsoft Language Register:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft Office Reminders:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

              Microsoft Outlook:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Outlook.app

              Microsoft PowerPoint:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

              Microsoft Ship Asserts:          Version: 1.1.2 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app

              Microsoft Upload Center:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

              Microsoft Word:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Word.app

              My Day:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/My Day.app

              Open XML for Excel:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

              OpenGL Driver Monitor:          Version: 1.6 - SDK 10.0

                        /Developer/Applications/Graphics Tools/OpenGL Driver Monitor.app

              OpenGL Profiler:          Version: 4.5 - SDK 10.0

                        /Developer/Applications/Graphics Tools/OpenGL Profiler.app

              OpenGL Shader Builder:          Version: 2.1 - SDK 10.0

                        /Developer/Applications/Graphics Tools/OpenGL Shader Builder.app

              SyncServicesAgent:          Version: 14.1.4 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

              Ventrilo:          Version: 3.0.13 - SDK 10.5

                        /Applications/Ventrilo.app

     

    Time Machine:

              Skip System Files: NO

              Mobile backups: ON

              Auto backup: YES

              Volumes being backed up:

                        Untitled 1: Disk size: 499.25 GB Disk used: 279.46 GB

              Destinations:

                        _._.hAcKmAsTeR._._. [Network] (Last used)

                        Total size: 997.71 GB

                        Total number of backups: 20

                        Oldest backup: 2013-11-16 11:16:55 +0000

                        Last backup: 2013-12-01 07:10:24 +0000

                        Size of backup disk: Adequate

                                  Backup size 997.71 GB > (Disk used 279.46 GB X 3)

              Time Machine details may not be accurate.

              All volumes being backed up may not be listed.

     

    Top Processes by CPU:

                  13%          WindowServer

                   4%          EtreCheck

                   3%          Finder

                   2%          Dock

                   1%          SystemUIServer

     

    Top Processes by Memory:

              131 MB             com.apple.IconServicesAgent

              82 MB              mds_stores

              66 MB              Finder

              41 MB              WindowServer

              41 MB              Dock

     

    Virtual Memory Statistics:

              5.31 GB            Free RAM

              1.02 GB            Active RAM

              396 MB             Inactive RAM

              1.28 GB            Wired RAM

              279 MB             Page-ins

              0 B                Page-outs

  • NuclearFirefly Level 1 Level 1 (0 points)

    com.valvesoftware.steamclean.plist isn't actually crapware/spyware/malware. It's part of the Steam app, the one that you can buy/download games and play them through. I at least know what that is. Steam is made by Valve Software.

     

    As for com.rim.driver.BlackBerryUSBDriverInt, I have NO idea why that's on my system, either. I've never owned a BlackBerry product. My first smartphone was a Palm Centro and every subsequent smartphone has been an iPhone. I was an Apple Fangirl until Mavericks... :-\

     

    The "old programs" list is filled with my Microsoft Office suite. LOL Yea... I don't want to upgrade because now that I'm no longer in school, I really don't need the latest Office. The first 4 programs aren't really that "old" either. EtreCheck probably just isn't used to seeing them very often.

     

    I did a little sleuthing after I posted my EtreCheck results last night and I think I've isolated my issue. It lies in com.apple.IconServicesAgent. From all of the forum results on Google for that particular process, it appears it's the one to blame. I can't kill it; when I do it just comes back - like one of those nasty little Windoze virii. I also haven't found a way to get it to stop hogging my memory. I'm going to leave Activity Monitor open and the next time I experience a freeze, hopefully I'll be able to at least CMD+tab over to see if that thing is taking an outrageous amount of my memory when it happens. If it does, I'm hauling this Macbook BACK to the Apple Store. They replaced my HDD, claiming that was the reason for my freezes, but they continue. I'm just going to keep bugging them until this gets fixed, because there's nothing worse than your "dependable" computer randomly freezing and crashing on you!

     

    Thanks for replying, though! I was kinda hoping you might know how to get rid of that VZWireless .plist thing! :-)

  • NuclearFirefly Level 1 Level 1 (0 points)

    To figure out what you've got in startup, go to your Apple menu, click on System Preferences, and then on Users and Groups. In there, make sure your username is selected, and then click on the tab on the right side labeled "Login Items". If you want to turn anything off or remove it from the list, click the padlock in the lower left corner, input your password, and then do so. :-)

  • arthur Level 4 Level 4 (3,905 points)

    For the kernel extensions you need to uninstall the app that is responsible. Not just remove the extension.

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