Wifi is GRAYED OUT after resetting network settings on iPhone 4S

If its any reassurance, I'm having this exact same trouble... I've done everything I'm "meant" to do right, including starting the phone as a brand-spanking-new version, no apps, nothing. The wifi is not able to be turned on at all and I'm getting mighty annoyed!

i had the same thing. i went to the apple store and they said i had to pay for A HOLE NEW PHONE! so i complained and got a new phone for free. But there are some ways you could try but didnt work for me, but did work for others. One theory is you take your phone and put it in a plastic bag and leave in freezer for 15 min. I didnt trust that so i tried a different way. i used a blow dryer and heaten my phone until it said it was to hot. then let cool off. other people said this stuff has worked but i never tried it because it could break other things in the phone.

good luck. hope i helped

krishnalovesyou wrote:

Hi futureapplecare, thanks for posting your experience with this issue.

Before I start, I have a question for you: How did the wifi gray out for you? (I asked KristanK the same question)

Sorry, I do not think this a suitable solution. I'd rather not rely on faddish ways, because I need to understand exactly how the phone is being fixed. It can damage the phone. both ideas sound unsafe and unpredictable It does not sound sensible either. Both ideas are unsafe and unpredictable. It's highly likely that this causes internal damage to the phone/device (to the the insides and hardware, less life span/battery life etc etc). The ideas could only solve the problem temporarily; the problem might recur and/or persist. Of course, this will damage the device... Not recommend by apple either. I'll just try another solution or get a new phone.

~ Krishna (krishnalovesyou)

Welcome to the dark side of iOS 7 upgraders of iPhone 4s's. Please refer to the big thread https://discussions.apple.com/thread/4638071?tstart=0

Hi Krishna,

I only saw the replies this morning sorry (thanks gmail for filtering the replies to an area I don't look at as often!).

I am up to phone number 3 in 3 weeks... first one was about 12 months old when it started doing strange things with battery use and crashing/turning off when trying to take photos or video and battery = under 20% left (ie it would turn off and say it was flat even though it was still at 15% or often more battery life... only to revive when plugged in, at which time it would say it was at the 15% or whereever it left off?? Always died when I tried to take pictures/video in certain places where the 3G signal was weak, so I dare say communication issues, battery... who knows.

SO phone number two, within less than a few days of getting it rebooted (and that was hard work as we kept getting severe storms interrupting the 7.04 update I had to put on it, in order to restore to my other phone?)... it stopped talking to our wifi network. Then a day or two after that, it went to greyed out. I went through the 'reset network settings' etc side of things, restored it as new without any apps etc, then it still was greyed out.

I requested another replacement mid last week... got the replacement by Friday, then had to go through the pain of updating yet again, I replied as I was going through the pain of setting it up.

Funny thing is, the next morning, it worked when restored as my 'normal' phone... for an hour or two. Then it dropped the ability to connect to the wifi again... then yesterday I got sick of it (2 days of it back on 3G/data again) and went to apple chat again to talk through it with someone, they said to do the restore network settings thing again... worked again for an hour or two. Then wifi not available at all. GRR.

Last night I again tried to restore the 2nd phone to new (figured it was worth a shot!) and then it was still greyed out as well....

Last night I got on apple chat again and talked to another Apple employee who said that given the complexity and repeated failure, it might be good if I can get into a store for them to run diagnostics on it. Its about an hours drive for me, so not an option at the moment. The next option is to send *another* replacement out and try again.

I'm glad I've paid the $99 for the extended warranty again... hoping before the end of January next year that I get a stable phone OR convince them enough's enough and to give me a newer one or something better than the constant return cycle. It'll work out cheaper for them to just give me a new one than all this back and forth I reckon!

So yeah, I haven't progressed to anywhere useful, sorry...!