alkimonur
Level 1 (0 points)

Q: personal hotspot sometimes working ios7

Hi, I have a weird issue. I have iphone 4 with FW version 7.0.4.

 

When I want to use personal hotspot over cable with my work computer, it doesn't work at all. I was using my phones internet over another PC again from my work with the same restrictions and I had no troubles. When I want to do it over wifi, it "sometimes" works. Really, I have to turn off personal hotspot and on several times, turn on and off wifi, in the end I don't really know what happens but I can use personal hotspot.

 

Waiting for your response,

 

Thanks,

 

Alkım

iPhone 4, iOS 7.0.4

Posted on Dec 1, 2013 6:12 AM

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alkimonur

Q: personal hotspot sometimes working ios7

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  • by matt00,

    matt00 Dec 3, 2013 1:32 PM in response to alkimonur
    Level 5 (4,015 points)
    Dec 3, 2013 1:32 PM in response to alkimonur

    Hey alkimonur,

     

     

    Thanks for the question. I understand you are experiencing issues with Personal Hotspot on your iPhone 4. The following article may help to resolve your issue:

     

    iOS: Troubleshooting Personal Hotspot

    http://support.apple.com/kb/TS2756

     

     

    Thanks,

     

    Matt M.

  • by alkimonur,

    alkimonur alkimonur Dec 4, 2013 12:20 AM in response to matt00
    Level 1 (0 points)
    Dec 4, 2013 12:20 AM in response to matt00

    Hello Matt,

     

    First of all thank you for your reply, butI think there is a misunderstanding over here. I am already doing what is said in yout troubleshooting guide. Cable personal hotspot is not working at all, thhus I am using wifi. Wifi is not recognised, thhus I turn off and on the personal hotspot for few times.

     

    However, I don't want to do all these steps every time I want to get my PC connected to internet. The same SIM card, the same device, the same operator and the same number was working completely fine one year ago. What have changed is the ios version.

     

    I wouldn't like to believe that it would be cool for apple that getting personal hotspot operational takes over 2-3 minutes and needs me to turn on and off menu settings for, I don't know haw many, times.

     

    Thus, if you can offer me some other customer friendly way to solve this issue, I will be very very glad to hear.

     

    Regards,

    Alkım

  • by matt00,

    matt00 Dec 4, 2013 6:41 AM in response to alkimonur
    Level 5 (4,015 points)
    Dec 4, 2013 6:41 AM in response to alkimonur

    Hello alkimonur,

     

    Thanks for the follow up and additional information, I can definitely understand your frustration in this feature not working as expected.

     

    If your issue persists, you may find more information and a more personalized experience by using another one of Apple's support resources - https://getsupport.apple.com

     

    - Matt M.