HT204074: View and remove your associated devices in iTunes

Learn about View and remove your associated devices in iTunes
jandjclark

Q: reload purchased music - doesn't show in my library, but shows purchased in itunes

I was inturupted as I was loading music. 

 

It shows purchased in itunes

 

However, it is NOT in my library showing downloaded

 

I go back to Itunes and it still shows purchased, but can't find anywhere to re-load it

MAC OS X, Mac OS X (10.4.11)

Posted on Dec 1, 2013 11:51 AM

Close

Q: reload purchased music - doesn't show in my library, but shows purchased in itunes

  • All replies
  • Helpful answers

  • by King_Penguin,

    King_Penguin King_Penguin Dec 1, 2013 12:34 PM in response to jandjclark
    Level 10 (134,188 points)
    iTunes
    Dec 1, 2013 12:34 PM in response to jandjclark

    Does the Store > Check For Available Downloads menu option find it ? If not then depending upon what country that you are in (music can't be re-downloaded in all countries) then does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your Mac's iTunes for downloading ?

     

    If you aren't in a country where you can re-download music then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption