Q:recently upgraded from 4s to 5s...no videos transferred (they look like a still pic) is there a special way to make sure videos b/ ...recently upgraded from 4s to 5s...no videos transferred (they look like a still pic) is there a special way to make sure videos b/u to the cloud?more
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Helpful answers
by randers4,
randers4
Dec 1, 2013 2:50 PM
in response to pete y
If these were videos you took on your phone you need to restore the iCloud backup of your old phone to your new phone in order to recover them. (The backup includes photos and videos that were in your camera roll.)