5 Replies Latest reply: Dec 1, 2013 4:07 PM by sberman
Katie 'OConnell Level 1 (25 points)

Last night I backed up my iPhone 4 to both iCloud and my desktop computer.


Today I went to the Apple store and purchased a new iPhone 5S. While at the store, a tech walked me through restoring the backup from iCloud. The restore was 1/3 of the way complete when I left the store. The tech said as soon as I was home and on wifi again, the rest of the restore would happen.


It did, but not all of my apps came through. Also, NONE of my photos and videos were restored. (I had always selected "complete" backup to make sure everything was included).


What do I do now?

iPhone 5s, iOS 7.0.4