my son forgot his password, we never downloaded his information on the computer. I went to the apple store and they told me how to restore it but it is not working HELP
my son forgot his password, we never dowloaded his phone to itunes. I went to the apple store and they told me what to do but now it will not retore it. i keep getting a error code 3194 or this device isn't eligible for the requested build
Help
iPhone 4S
