Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 5 Battery and Buttons

I purchased my iPhone 5 last year december from online apple store in Dubai. Currently facing multiple issues

- Volume and Sleep/wake buttons not working from last 2 months

- Battery performance is far below par hardly work 4-5 hours. Sometimes turn off at 40% and when put on charge give me 20% of battery.

- iPhone screen is coming out from frame at left (near volume button, i doubt its due to expanded battery putting pressure on screen)


Now i didnt found any service for iPhone in Dubai as per Apple website. I am currently residing in Pakistan but can send phone to Dubai for repair. Can anyone tell me which problems will be fixed in warrantly free of cost and which i need to pay for. Anyone who can guide me for apple repair services in dubai.

iPhone 5, iOS 7.0.4

Posted on Dec 1, 2013 9:20 PM

Reply
Question marked as Best reply

Posted on Dec 2, 2013 7:19 AM

As long as your iphone isnt water damaged or a broken/cracked screen they should replace the phone. Make a back up before sending the phone or all your data will be lost. Here is apple's warranty information.

https://www.apple.com/legal/warranty/products/iphone-english.html

2 replies

iPhone 5 Battery and Buttons

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.