my macbook pro does not have the display option in the system preferences tab

i have looked everywhere, under the apple tab, i accessiblity where you can change the display, deleted some of the preferences in the library, called apple, lady hung up on me, she was really confused and said she never heard of this before, and sounded shaking and all of a sudden, "let me look into it a little more" CLICK lol can anybody think of anything that could help me? This is what my preference pane looks like, so you can see there is everything else but display, ok thanks alot i hope somebody can think of something for me please, i can't change anything that was under that preference plus now i can't change my second display it is always just displayed and not at the right configuration, thank you again