HT203527: Get help using iCloud storage
Learn about Get help using iCloud storageQ: I cannot access calendar and address books. I keep getting message that "The set of folders cannot be opened. The information stor ... I cannot access calendar and address books. I keep getting message that "The set of folders cannot be opened. The information store cannot be opened." Everything was working fine until I upgraded to Windows 8.1. Any ideas? more
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Helpful answers
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Dec 4, 2013 6:56 AM in response to jckplusby ariel s,Hi jckplus,
Thanks for using Apple Support Communities. This article references the error message you are seeing and may help:
iCloud: Unable to open iCloud folders in Outlook after upgrading to Windows 8
http://support.apple.com/kb/TS4463
Cheers,
- Ari
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Dec 5, 2013 12:52 AM in response to ariel sby jckplus,I was already using v3.0 of control panel so this advice did nothing to help. Any other ideas?
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Dec 5, 2013 6:08 AM in response to jckplusby ariel s,Hi jckplus
Thanks for your reply and information. It sounds like a different direction may be warranted here. Due to the nature of your issue you may find more information by using another of Apple's support resources:
http://www.apple.com/support/contact/
Take care,
- Ari
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Dec 12, 2013 2:58 AM in response to ariel sby jckplus,Hi Ari.
Have now downloaded the control panel 3.1 and everything is now fine.