when i plug in my ipod it says the device was not recognized. how do i fix that?
when i plug my nano into my computer it says device not recognized. why is that? I have done some checking but it doesnt seem to be the computer.
iPod nano, iOS 1.x
User profile for user:
jeremy_v
User level:
Community Specialist
Hi marcella72,
Thanks for visiting Apple Support Communities.
If you're using a Windows computer, try these steps first:
If your Microsoft Windows-compatible laptop or portable computer is configured to conserve power by turning off power on the USB bus, it might not recognize a connected iPod. To resolve this issue, turn USB bus power back on by doing the following:
Resolution
- On the Start menu, click Control Panel.
- Double-click the System icon.
- Click the Hardware tab.
- Click Device Manager.
- Scroll down the list of devices to the Universal Serial Bus controllers
- Click the plus icon next to the Universal Serial Bus controllers.
- Double-click one of the indented USB Root Hub entries.
- Click the Power Management tab.
- Deselect the "Allow the computer to turn off this device to save power" option.
- Click the OK button at the bottom of the window.
- Restart the computer.
If you don't have a PC laptop or the steps above did not help, see this document for more information.
From:
iPod not recognized when connected to Windows laptop over USB
http://support.apple.com/kb/ts1401
You may also find the steps in this article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy