HT201364: OS X Mavericks system requirements

Learn about OS X Mavericks system requirements
N.Vishwanath
Level 1 (4 points)

Q: I downloaded OS X Mavericks over the weekend and it has made my Macbook Pro extremely slow

I downloaded OS X Mavericks over the weekend and it has made my Macbook very slow. Browsing has become slow. Mail hardly moves. It takes ages to show contents of inbox, yes including previously downloaded emails too. Thus the overall experience is very disappointing. IS THERE A WAY TO GO BACK TO THE PREVIOUS OS X that I had? OS X Mavericks should be renamed as OS X HAVOCKWRECKS.

MacBook Pro, Mac OS X (10.6.8)

Posted on Dec 2, 2013 4:04 AM

by arthur,Solvedanswer
arthur arthur
Level 5 (5,193 points)
iBooks
A:

I could find the file, "jp.co.canon.UFR2.BG.plist"

 

However instead of deleting it, how do I go about finding the app to uninstall this file?

Is there a way to check which app/utility is the one to be uninstalled for a particular file that is causing problems?

 

That would be great if there were a simple way to tell what app is installing a particular bit of software. Unfortunately there isn't. This one is probably related to some canon software that you installed at some point. You'll just have to look through your Applications folder and in your Library. Another thing to do is a browser search, for example, search for "jp.co.canon.UFR2.BG.plist  remove" and I'm sure some out there will have tried to get rid of it at some point.

 

The .plist files are handled differently in Mavericks- they are cached, and it seems that they have to be removed from the cache as well. I don't think any outside of Apple quite understands how this is done just yet. I have made some inqiries about this and I'm awaiting an answer.

 

does it mean that the uninstall is not working given that the uninstaller program & the installer program continue to exist even after running the uninstaller program?

No. The uninstaller won't remove the installer or the uninstaller (itself). That is boggling my mind somewhat: the uninstaller uninstalling itself. If you are done with the uninstaller, you could just put it in the trash and it should be gone. And if you don't use your Blackberry anymore you could just put the installer in the trash and empty the trash and it should be gone too.

 

I would definitely get rid of the rimalbumart demon as it's running away with your memory and your CPU. Here's a thread that should help: Remove "RimAlbumArtDaemon": Apple Support Communities

 

I would uninstall what you can, then reboot, and see how your computer behaves. If it is working well despite a few suspicious items still being present, then perhaps it's better to just leave those there for now. But get rid of the rimalbumart thing.

Posted on Dec 6, 2013 10:41 AM

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N.Vishwanath

Q: I downloaded OS X Mavericks over the weekend and it has made my Macbook Pro extremely slow

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  • by arthur,Solvedanswer

    arthur arthur Dec 6, 2013 10:41 AM in response to N.Vishwanath
    Level 5 (5,193 points)
    iBooks
    Dec 6, 2013 10:41 AM in response to N.Vishwanath

    I could find the file, "jp.co.canon.UFR2.BG.plist"

     

    However instead of deleting it, how do I go about finding the app to uninstall this file?

    Is there a way to check which app/utility is the one to be uninstalled for a particular file that is causing problems?

     

    That would be great if there were a simple way to tell what app is installing a particular bit of software. Unfortunately there isn't. This one is probably related to some canon software that you installed at some point. You'll just have to look through your Applications folder and in your Library. Another thing to do is a browser search, for example, search for "jp.co.canon.UFR2.BG.plist  remove" and I'm sure somebody out there will have tried to get rid of it at some point.

     

    The .plist files are handled differently in Mavericks- they are cached, and it seems that they have to be removed from the cache as well. I don't think anybody outside of Apple quite understands how this is done just yet. I have made some inqiries about this and I'm awaiting an answer.

     

    does it mean that the uninstall is not working given that the uninstaller program & the installer program continue to exist even after running the uninstaller program?

    No. The uninstaller won't remove the installer or the uninstaller (itself). That is boggling my mind somewhat: the uninstaller uninstalling itself. If you are done with the uninstaller, you could just put it in the trash and it should be gone. And if you don't use your Blackberry anymore you could just put the installer in the trash and empty the trash and it should be gone too.

     

    I would definitely get rid of the rimalbumart demon as it's running away with your memory and your CPU. Here's a thread that should help: Remove "RimAlbumArtDaemon": Apple Support Communities

     

    I would uninstall what you can, then reboot, and see how your computer behaves. If it is working well despite a few suspicious items still being present, then perhaps it's better to just leave those there for now. But get rid of the rimalbumart thing.

  • by N.Vishwanath,

    N.Vishwanath N.Vishwanath Dec 16, 2013 10:38 PM in response to arthur
    Level 1 (4 points)
    Dec 16, 2013 10:38 PM in response to arthur

    Arthur,

     

    Few developments since i uninstalled/deleted a few things as per your recommendations based on the Etresoft: Etrecheck report threw up :

     

    1) Opening Excel for mac 2011 is a day long activity. The entire system also gets hung at times when Excel doesn't open. Trying to quit the application also is a vain attempt(I have to use force quit many a times to exit Excel).

     

    2) All the excel files I receive & send come with an icon of Excel for Mac 2008 though I send & get to open 'em in Excel for Mac 2011.

     

    3) Excel for Mac 2011 shows an "upgrade" option but when I click on it & it asks for a product key & i enter the one I got when I bought office for mac 2008, it doesn' accept and says "invalid product key". Does this mean that the upgrade is ONLY for those who PURCHASED office for Mac 2011 & not for those who got a free upgrade by virute of their purchase of Office for Mac 2008? I hope not because when I went to register online the Office for mac 2008, it takes me to a page that says "Thank you for purchasing Office for Mac 2011".

     

    4) I got rid of the rimbalbum art thing. And also the jp.co.canon.UFR2.BG.plist. However when I try to print a document on the Canon printer, it says "Filter failed".

     

    Could you advise me on how to get my Mac running as fast as before or faster given we have OS X Mavericks? I am demotivated as these issues are taking away my time from work. Please help !!

     

    Thank you,

    Warm Regards,

    N.Vishwanath

  • by arthur,

    arthur arthur Dec 16, 2013 11:12 PM in response to N.Vishwanath
    Level 5 (5,193 points)
    iBooks
    Dec 16, 2013 11:12 PM in response to N.Vishwanath
    1. I can empathize re: Excel. Just the thought of using Microsoft products makes me feel sick. Bill Gates will be remembered for being one of the best human beings ever (for his philanthropy) and the worst (for his software). I don't have much to offer other than to report that I had an issue earlier this year with an Excel workbook that for some reason suddenly ballooned in size up to many megabytes, for no good reason. I think I fixed it by duplicating it and using the duplicate instead.
    2. I'd try uninstalling every canon printer utility that you have and uninstalling all the canon drivers. Then just reinstall the driver and use the print dialog in whatever app you are in. If that doesn't work try downloading the latest printer utility from Canon.
    3. Could you post a new etrecheck report so we can compare.
    4. If you haven't already, maybe a clean install would be effective. Takes some time but it might be worth it.
    5. You might think about putting in more RAM or a SSD, depending on what you are doing with your mac. 4 GB of RAM is really a minimum for Mavericks. I got tired of the SBBOD (the spinning beachball of death), which made using Excel even more of a hellish experience. I put in a SSD and no more beachballs.

  • by N.Vishwanath,

    N.Vishwanath N.Vishwanath Dec 16, 2013 11:14 PM in response to arthur
    Level 1 (4 points)
    Dec 16, 2013 11:14 PM in response to arthur

    Just incase it helps, here's the latest report from Etresoft:

     

    Hardware Information:

              MacBook Pro (15-inch, Mid 2010)

              MacBook Pro - model: MacBookPro6,2

              1 2.4 GHz Intel Core i5 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics - VRAM: 288 MB

              NVIDIA GeForce GT 330M - VRAM: 256 MB

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    Startup Items:

              HWNetMgr: Path: /Library/StartupItems/HWNetMgr

              HWPortDetect: Path: /Library/StartupItems/HWPortDetect

              StartOuc: Path: /Library/StartupItems/StartOuc

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 1:35:55

     

    Disk Information:

              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) /: 319.21 GB (99.57 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              MATSHITADVD-R   UJ-898 

     

    USB Information:

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Internal Memory Card Reader

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

     

    Kernel Extensions:

              com.rim.driver.BlackBerryUSBDriverInt          (0.0.74)

     

    Problem System Launch Daemons:

     

    Problem System Launch Agents:

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.google.keystone.daemon.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.oracle.java.Helper-Tool.plist

              [failed] com.rim.BBDaemon.plist

     

    Launch Agents:

              [loaded] com.google.keystone.agent.plist

              [loaded] com.hp.messagecenter.launcher.plist

              [loaded] com.oracle.java.Java-Updater.plist

              [failed] com.rim.BBAlbumArtCacher.plist

              [failed] com.rim.BBLaunchAgent.plist

              [failed] jp.co.canon.UFR2.BG.plist

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist

              [loaded] com.adobe.ARM.[...].plist

              [failed] com.google.GoogleContactSyncAgent.plist

     

    User Login Items:

              iTunesHelper

              RealPlayer Downloader Agent

              BlackBerry Device Manager

     

    3rd Party Preference Panes:

              Flash Player

              Flip4Mac WMV

              Java

              Paragon NTFS for Mac ® OS X

     

    Internet Plug-ins::

              DirectorShockwave: Version: 11.5.8r612

              o1dbrowserplugin: Version: 4.9.1.16010

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 2.3.6.5

              OfficeLiveBrowserPlugin: Version: 12.3.6

              RealPlayer Plugin: Version: (null)

              Silverlight: Version: 4.0.50917.0

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6

              Flash Player: Version: 11.9.900.170 - SDK 10.6

              iPhotoPhotocast: Version: 7.0

              googletalkbrowserplugin: Version: 4.9.1.16010

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

              AdobePDFViewer: Version: 9.5.5

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6

              JavaAppletPlugin: Version: Java 7 Update 45

     

    User Internet Plug-ins::

              CitrixOnlineWebDeploymentPlugin: Version: 1.0

     

    Bad Fonts:

              None

     

    Old applications:

              Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app

              Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app

              Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app

              Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app

              Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app

              Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app

              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app

              Microsoft Excel:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Excel.app

              Microsoft Graph:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app

              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

              Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app

              Microsoft Outlook:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Outlook.app

              Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app

              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4

                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app

              Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app

              Microsoft Word:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Microsoft Word.app

              My Day:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/My Day.app

              Open XML for Excel:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app

              Solver:          Version: 1.0 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app

              SyncServicesAgent:          Version: 14.3.9 - SDK 10.5

                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app

     

    Time Machine:

              Auto backup: YES

              Time Machine not configured!

     

    Top Processes by CPU:

                   5%          coreaudiod

                   4%          iTunes

                   3%          WindowServer

                   2%          UFR II BackGrounder

                   1%          ReportCrash

     

    Top Processes by Memory:

              209 MB          Mail

              143 MB          mds_stores

              143 MB          WindowServer

              106 MB          Microsoft Word

              106 MB          iTunes

     

    Virtual Memory Statistics:

              682 MB          Free RAM

              1.55 GB          Active RAM

              910 MB          Inactive RAM

              786 MB          Wired RAM

              772 MB          Page-ins

              0 B          Page-outs

  • by N.Vishwanath,

    N.Vishwanath N.Vishwanath Dec 16, 2013 11:20 PM in response to arthur
    Level 1 (4 points)
    Dec 16, 2013 11:20 PM in response to arthur

    Guess I didn't see your latest reply before I posted the latest report of Etresoft. Few quick follow questions Arthur:

     

    1) How does one go about putting more RAM Or SSD? What's SSD by the way? Here in India, I just can't trust any "authorised" resellers of Apple.

     

    2) How do I go about uninstalling the canon printer/driver & reinstalling it? just delete the canon printer for now? and then add it again?

     

    Sorry I know these could be elementary questions for you but I am having a tough time working around these issues !! Many thanks in advance, Arthur !!

  • by arthur,

    arthur arthur Dec 17, 2013 8:10 AM in response to N.Vishwanath
    Level 5 (5,193 points)
    iBooks
    Dec 17, 2013 8:10 AM in response to N.Vishwanath

    MacBook Pro: How to remove or install memory

     

    SSD = solid state drive. Upgrading Your MacBook Pro with a Solid State Drive: Apple Support Communities

     

    Both are pretty easy to do yourself, if you have some facility with a little screwdriver. There are a lot good pictorial and video guides on the web.

     

    Not sure about what to do in India about getting additional RAM or an SSD. Can you just mail order from a reputable source?

     

    2) How do I go about uninstalling the canon printer/driver & reinstalling it? just delete the canon printer for now? and then add it again?   Yes.

  • by Drew Reece,

    Drew Reece Drew Reece Dec 17, 2013 8:15 AM in response to N.Vishwanath
    Level 5 (7,793 points)
    Notebooks
    Dec 17, 2013 8:15 AM in response to N.Vishwanath

    You still have the 3 startup items installed & RIM software. Canon's printer driver is just broken still.

     

    I'd normally take time to explain however since you have failed to execute the last lot of advice I'd simply suggest you backup, reinstall the OS & manually move your user data back to the machine - you will need to reinstall all you apps, as arthur mentioned.

     

    I'll add the regular EtreCheck notes below, frankly your Mac sounds like it needs a reinstall. If you have a backup of 10.8 or earlier it would be easier to reinstall that, otherwise read on…

     

    N.Vishwanath wrote:

     

    Startup Items:

              HWNetMgr: Path: /Library/StartupItems/HWNetMgr

              HWPortDetect: Path: /Library/StartupItems/HWPortDetect

              StartOuc: Path: /Library/StartupItems/StartOuc

     

    Kernel Extensions:

              com.rim.driver.BlackBerryUSBDriverInt          (0.0.74)

     

    Launch Daemons:

              [loaded] com.adobe.fpsaud.plist

              [loaded] com.google.keystone.daemon.plist

              [loaded] com.microsoft.office.licensing.helper.plist

              [loaded] com.oracle.java.Helper-Tool.plist

              [failed] com.rim.BBDaemon.plist

     

    Launch Agents:

              [loaded] com.google.keystone.agent.plist

              [loaded] com.hp.messagecenter.launcher.plist

              [loaded] com.oracle.java.Java-Updater.plist

              [failed] com.rim.BBAlbumArtCacher.plist

              [failed] com.rim.BBLaunchAgent.plist

              [failed] jp.co.canon.UFR2.BG.plist

     

    User Launch Agents:

              [loaded] com.adobe.ARM.[...].plist

              [loaded] com.adobe.ARM.[...].plist

              [failed] com.google.GoogleContactSyncAgent.plist

     

    User Login Items:

              iTunesHelper

              RealPlayer Downloader Agent

              BlackBerry Device Manager

     

    3rd Party Preference Panes:

              Flash Player

              Flip4Mac WMV

              Java

              Paragon NTFS for Mac ® OS X

     

    Internet Plug-ins::

              DirectorShockwave: Version: 11.5.8r612

              o1dbrowserplugin: Version: 4.9.1.16010

              Default Browser: Version: 537 - SDK 10.9

              Flip4Mac WMV Plugin: Version: 2.3.6.5

              OfficeLiveBrowserPlugin: Version: 12.3.6

              RealPlayer Plugin: Version: (null)

              Silverlight: Version: 4.0.50917.0

              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6

              Flash Player: Version: 11.9.900.170 - SDK 10.6

              iPhotoPhotocast: Version: 7.0

              googletalkbrowserplugin: Version: 4.9.1.16010

              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5

              AdobePDFViewer: Version: 9.5.5

              QuickTime Plugin: Version: 7.7.3

              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6

              JavaAppletPlugin: Version: Java 7 Update 45

     

    User Internet Plug-ins::

              CitrixOnlineWebDeploymentPlugin: Version: 1.0

     


    Top Processes by CPU:

                   5%          coreaudiod

                   4%          iTunes

                   3%          WindowServer

                   2%          UFR II BackGrounder

                   1%          ReportCrash     <<--Something is crashing

     

    Top Processes by Memory:

              209 MB          Mail

              143 MB          mds_stores

              143 MB          WindowServer

              106 MB          Microsoft Word

              106 MB          iTunes

     

    Virtual Memory Statistics:

              682 MB          Free RAM

              1.55 GB          Active RAM

              910 MB          Inactive RAM

              786 MB          Wired RAM

              772 MB          Page-ins

              0 B          Page-outs

     

     

     

    Cleanup:

    All the usual caveats apply, backup before you modify the system, delete the items (or move them to another disk or folder if you are worried about deleting the wrong thing) but ensure the originals are gone or updated.

    Use the Finders "Go menu > Go to Folder…" when you need to open the hidden ~/Library (your users library).

    Reboot for the system changes to take effect.

     

    How to find updates:

    The critical launchd jobs & kernel extensions use reverse domain notation e.g.

    com.logmein.hamachi.plist means look at http://logmein.com for updates (if you don't recognize it removing it may be appropriate)

     

    In short: You want to try to update or remove all the system level items.

    Startup Items: Stored in /Library/StartupItems/

    Startup Items have been discontinued by Apple since Mac OS 10.4. They are responsible for making changes at a system level. Remove them all or spend time ensuring ALL related software is up to date. You need a very good reason to have anything installed in here. The developers are ignoring Apple guidelines by installing these - not a good sign.

     

    Kernel Extensions: Stored in /Library/Extensions/

    Kernel Extensions also load third party code, but they insert it into the 'core' of the OS. These can be safe, however you must ensure the related tools or apps are up to date, otherwise the system is basically built upon quicksand. Remove them all & see if the OS works better.

     

    Launchd jobs: several types

    LaunchAgents          - Stored in /Library/LaunchAgents

    LaunchDaemons       - Stored in /Library/LaunchDaemons

    User LaunchAgents   - Stored in ~/Library/LaunchAgents

     

    These are all background jobs, they are not necessarily bad, but if they are loading old code it could be doing untold damage to the performance & stability of the entire OS. Focus on the System level jobs (the ones inside /Library - the system level) also remove ['failed'], non-system jobs.

     

     

    EtreCheck gives a status on launchd jobs…

    [loaded]                  - a running job

    [not loaded]            - jobs that are set not to run, basically harmless, remove them unless you plan to use the associated software (if it is up to date)

    [failed]                    - jobs in a crashed or unknown state, it could be forking processes or using all the system resources, remove these.

     

    User login items:

    Applications and helpers that are managed inside 'Systems Preferences > Users and groups > Login Items tab'.

    These are loaded at the 'User level', consider removing all of them whilst you troubleshoot.  When you decide to re-add them ensure the software is up to date.

     

    3rd Party Preference Panes: & Internet Plug-ins:

    /Library/PreferencePanes/ and ~/Library/PreferencePanes/

    /Library/Internet Plug-Ins/ and ~/Library/Internet Plug-Ins/

    Once again these items all must be up to date, or remove them from your system. If the prefpanes manage additional software use the uninstaller or see the developers site for uninstall instructions. You can also right click to remove 3rd party preference panes in System preferences

     

    Read the list of Internet plug-ins carefully, there are often duplicate Flash player versions that won't help stability, it's just wasted space too.

    Don't forget to also update Safari's extensions in it's preferences (if you have any).

     

    Re-run EtreCheck after cleaning up to see if items have returned (some apps will reload the background jobs when re-opened, so either update or remove the software).

     

    Hope that isn't too daunting, the OS should be better if there are less old items running at the system level.

  • by N.Vishwanath,

    N.Vishwanath N.Vishwanath Dec 17, 2013 8:53 AM in response to arthur
    Level 1 (4 points)
    Dec 17, 2013 8:53 AM in response to arthur

    Thanks Arthur...Will look up the solutions tomorrow. Any observations on the new Etre Check report?

  • by Drew Reece,

    Drew Reece Drew Reece Dec 17, 2013 10:22 AM in response to N.Vishwanath
    Level 5 (7,793 points)
    Notebooks
    Dec 17, 2013 10:22 AM in response to N.Vishwanath

    Fix your Mac before you spend money on RAM & SSD's otherwise you end up like PalaceMoon…

    https://discussions.apple.com/message/24029140#24029140

     

    … new parts, same old problem.

  • by peter_watt,

    peter_watt peter_watt Dec 18, 2013 2:04 AM in response to Drew Reece
    Level 3 (910 points)
    Dec 18, 2013 2:04 AM in response to Drew Reece

    For what it's worth my 2011 MBP non retina with conventional drive and 4GB memory goes like a rocket.

  • by peter_watt,

    peter_watt peter_watt Dec 18, 2013 2:29 AM in response to peter_watt
    Level 3 (910 points)
    Dec 18, 2013 2:29 AM in response to peter_watt

    Should have said I am on  OS X 10.9.1 (13B42)

    I also followed advice from various posts by Andy Ball, Drew Reece and Arthur,  and got rid of loads of old launch agents etc and the speed did improve.

  • by N.Vishwanath,

    N.Vishwanath N.Vishwanath Jun 22, 2014 12:03 AM in response to Drew Reece
    Level 1 (4 points)
    Jun 22, 2014 12:03 AM in response to Drew Reece

    Sorry Drew, just saw your reply to this post MONTHS after you had posted your reply. Being a Sunday I decided to see if there are any updates on the last post. Since a lot of time has elapsed, I will run Etrecheck & repost the report it throws. Then maybe you guys could give me an updated advice. Thank you all.

     

    Regards,

    N.Vishwanath

  • by N.Vishwanath,

    N.Vishwanath N.Vishwanath Jun 22, 2014 12:16 AM in response to Drew Reece
    Level 1 (4 points)
    Jun 22, 2014 12:16 AM in response to Drew Reece

    Below is the latest Etrecheck Software report. Any action needed from my end to make my Mac faster ? 

     

    EtreCheck version: 1.9.12 (48)

    Report generated 22 June 2014 12:42:55 pm IST

     

    Hardware Information:

      MacBook Pro (15-inch, Mid 2010) (Verified)

      MacBook Pro - model: MacBookPro6,2

      1 2.4 GHz Intel Core i5 CPU: 2 cores

      4 GB RAM

     

    Video Information:

      Intel HD Graphics - VRAM: 288 MB

      Color LCD 1440 x 900

      NVIDIA GeForce GT 330M - VRAM: 256 MB

     

    System Software:

      OS X 10.9.3 (13D65) - Uptime: 0 days 0:57:11

     

    Disk Information:

      Hitachi HTS545032B9SA02 disk0 : (320.07 GB)

      EFI (disk0s1) <not mounted>: 209.7 MB

      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (95.81 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

      MATSHITADVD-R   UJ-898 

     

    USB Information:

      HUAÿWEI TECHNOLOGIES HUAWEI Mobile 123.1 MB

      disk1s0 (disk1s0) <not mounted>: 107.2 MB

      disk1s0s1 (disk1s0s1) <not mounted>: 1 KB

      Photon Plus (disk1s0s2) /Volumes/Photon Plus: 49.9 MB (2 KB free)

      Apple Internal Memory Card Reader

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Computer, Inc. IR Receiver

     

    Gatekeeper:

      Mac App Store and identified developers

     

    Kernel Extensions:

      [not loaded] com.haier.driver.evdo (1.0.6) Support

      [loaded] com.huawei.driver.HuaweiDataCardACMData (4.27.04) Support

      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support

      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support

     

    Startup Items:

      HWNetMgr: Path: /Library/StartupItems/HWNetMgr

      HWPortDetect: Path: /Library/StartupItems/HWPortDetect

      StartOuc: Path: /Library/StartupItems/StartOuc

     

    Launch Daemons:

      [loaded] com.adobe.fpsaud.plist Support

      [loaded] com.google.keystone.daemon.plist Support

      [loaded] com.microsoft.office.licensing.helper.plist Support

      [loaded] com.oracle.java.Helper-Tool.plist Support

      [loaded] com.oracle.java.JavaUpdateHelper.plist Support

      [failed] com.rim.BBDaemon.plist Support

     

    Launch Agents:

      [loaded] com.google.keystone.agent.plist Support

      [loaded] com.hp.messagecenter.launcher.plist Support

      [loaded] com.oracle.java.Java-Updater.plist Support

      [failed] com.rim.BBAlbumArtCacher.plist Support

      [failed] com.rim.BBLaunchAgent.plist Support

      [failed] jp.co.canon.UFR2.BG.plist Support

     

    User Launch Agents:

      [loaded] com.adobe.ARM.[...].plist Support

      [loaded] com.adobe.ARM.[...].plist Support

      [loaded] com.google.GoogleContactSyncAgent.plist Support

     

    User Login Items:

      iTunesHelper

      RealPlayer Downloader Agent

      BlackBerry Device Manager

     

    Internet Plug-ins:

      DirectorShockwave: Version: 11.5.8r612 Support

      o1dbrowserplugin: Version: 5.4.2.18903 Support

      Default Browser: Version: 537 - SDK 10.9

      Flip4Mac WMV Plugin: Version: 2.3.6.5 Support

      OfficeLiveBrowserPlugin: Version: 12.3.6 Support

      RealPlayer Plugin: Version: (null) Support

      Silverlight: Version: 4.0.50917.0 Support

      FlashPlayer-10.6: Version: 14.0.0.125 - SDK 10.6 Support

      Flash Player: Version: 14.0.0.125 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      googletalkbrowserplugin: Version: 5.4.2.18903 Support

      iPhotoPhotocast: Version: 7.0

      AdobePDFViewer: Version: 9.5.5 Support

      SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support

      JavaAppletPlugin: Version: Java 7 Update 55 Check version

     

    Audio Plug-ins:

      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

      AirPlay: Version: 2.0 - SDK 10.9

      AppleAVBAudio: Version: 203.2 - SDK 10.9

      iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    User Internet Plug-ins:

      CitrixOnlineWebDeploymentPlugin: Version: 1.0 Support

     

    3rd Party Preference Panes:

      Flash Player  Support

      Flip4Mac WMV  Support

      Java  Support

      Paragon NTFS for Mac ® OS X  Support

     

    Time Machine:

      Auto backup: YES

      Time Machine not configured!

     

    Top Processes by CPU:

          22% ReportCrash

          3% opendirectoryd

          3% WindowServer

          2% mobilepartner

          1% RealPlayer Downloader Agent

     

    Top Processes by Memory:

      188 MB Mail

      139 MB mds_stores

      139 MB WindowServer

      135 MB Safari

      66 MB com.apple.WebKit.WebContent

     

    Virtual Memory Information:

      692 MB Free RAM

      1.62 GB Active RAM

      838 MB Inactive RAM

      780 MB Wired RAM

      361 MB Page-ins

      0 B Page-outs

  • by Csound1,

    Csound1 Csound1 Jun 22, 2014 1:19 AM in response to N.Vishwanath
    Level 9 (51,412 points)
    Desktops
    Jun 22, 2014 1:19 AM in response to N.Vishwanath

    You have not removed the BlackBerry software (BB), and there is no Blackberry software compatible with Mavericks.

     

    Remove it correctly (go to the BlackBerry website and locate the instructions for removal, there may be an uninstaller available there)

     

    Do you need Paragon NTFS?

     

    The RealPlayer Downloader agent should be removed from Login items.

     

    Do you use a Huwaei modem?

     

    One last thing: You still have something crashing.

     

         Top Processes by CPU:

               22% ReportCrash

  • by N.Vishwanath,

    N.Vishwanath N.Vishwanath Jun 22, 2014 3:40 AM in response to Csound1
    Level 1 (4 points)
    Jun 22, 2014 3:40 AM in response to Csound1

    Hi !

     

    Thanks. I saw some blackberry items despite me having uninstalled Blackberry Application using the official Blackberry uninstaller long ago. In any case I deleted all files having a prefix of "rim" or any word with "blackberry" in it. Most of them were in preferences.  I use the Huwaei Modem when the internet via the wireless router at my home/office ain't working.

     

    Interestingly I saw that in Login Items there was also a Blackberry application which deleted off from there like the Real Player Downloader agent.

     

    I uninstalled the Paragon NTFS but the disk image related to this ain't getting deleted after uninstalled Paragon NTFS.

     

    How do I go about fixing the 22% Report Crash Usage by the CPU ?

     

    Thanks,

    Vishwanath.

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