Q: Bose Sound Docks are no longer compatible with Apple iPhones or iPods?

Up to two days ago I was able to play both my iPhone 5 and ipod nano 5th on my BOSE

SoundDock® 10 Bluetooth® digital music

and now none is working giving me the same message as others posting above....Can someone please let me know what is the lastest on this issue...since I live outside de USA and in an island away from any reliable stores or repair shops...!

Exact same issue with a sony dock. As of March 15, when I updated to OS7.1 I no longer have sound on my dock through my phone. My 4s charges fine. No sound out of the dock (it remains through phone speakers) I dont even get a compatability error message...just nothing.

Irritated to say the least!!

Hi there!

Same problem for mee with Iphone 4s vs. Bose SoundDock II.

Do anyone has a solution?

I´m really desperate now.

(the problem seems to be some software-stuf related to Iphone 4S and NOT to Iphone 4 (My wifes 4 is doing great with the newest IOS 7.1.

Same here!  My wife just asked "Why isn't my Iphone working.  Bose SoundDock II as well.  Don't know what version of ipod it is, but only a year old, and required us to buy a new adapter.  Think it just happened since the last firmware upgrade.  Whats up?

Is Apple trying to solve it? It is very annoying!!!

Same with me.  My iPhone4 used to work with the Sound Dock, but not any more (unsupported device).  Same thing happened with the sound system in my car (via USB-to-30 pin connection).  30 pin connector on the phone is OK, as it communicates with iTunes on the computer just fine.  I suspect the upgrade to iOS 7.1, but of course only Apple would know for sure.

This is about the unforgiveable sin in my book.  Software updates should never cause loss of function -- especially with sole purpose accessories like the Sound Dock.  Never.  Not to mention that the silence from Apple on this topic is telling, with this issue having been raised for months now, both for this device and for the car systems.

I'd hope that these support forums are actually places for Apple to lend solutions, and not just places to vent.  If it turns out to be the latter, that might just send me to the Google-verse.

P.S.  Sound Dock works fine with my wife's iPhone 3GS.

My ipod nano (small one with the clip) worked just fine with my Bose dock and I even recently purchased a second dock. After a recent ipod update on iTunes they stopped working. The docks don't even recognize that there is an ipod on them any longer. I love Apple products but there are some things that just make me sick. 1. Not being able to update Flash on all products. Why not when I have paid for these devices? 2. My ipod no longer working on my Bose speakers. Why? Because Apple doesn't make money from Bose? I sure hope Apple fixes this with my ipod.

I tried the restore and resync and that did not work! BTW my iPod still works on an old speaker that I have but that company must have paid money to Apple since it says stuff about ipod right on it. It is at my cottage and I can't recall the make at the moment.

I just purchased one of these Bose sound docks first gen. I have the same one at home, bought this used one for work. one charges my ipod and the used one I just bought does not. is there a fix for this? sounds is good but I have to stop listening in order to charge my ipod now when my other one works perfectly fine.

My iPhone worked in my bose speakers when I tilted the iPhone forward. I think the pins must have shifted! Hope this helps someone else!

It's not just BOSE !! We have a BOSE Sound dock and a Phillips one.  My wife and I have identical iPhone 4's.  I update first before she does.  From Mid-late March when I updated my phone it can no longer plays music through either dock. They do charge it though. Message = 'Accessory Not Compatible ......." when plug into either. This message has not appeared for the previous 2 yeras.

My wife's phone is working just fine. Very annoying.

Might be time to take up that offer from the Telco to switch to an Android phone.

Any updates?

I hate to say Apple is like Microsoft, but they are on this issue.

Hello, I just inherited a bose soundDock series i, I have an ipod touch 3g updated to ios 5.1.1 and an iphone 4s updated to ios 7.1.1, but none of these devices seems to work with my bose soundDock. I read the manual and it seems everything is well conected. What can I do? Wait for Apple to solve this?

I was told by "the Samsung marketing lady" in a Best Buy store that Apple had recently fixed the I-pod/Bose sound dock problem.  She said to allow I-tunes to update to the newest version.  I have not had the nerve to try it yet.  I have been trying to revert back to an older version of I-tunes, but have not found one that will fix the problem yet.

That's interesting natnol.  Has anyone tried it yet?  I have the same issue as everyone else here;  I have an ipod touch 4g and after updating it late last year, it isn't recognised at all on our portable Bose dock at all.  My parter has the same ipod but he didn't update his (luckily) and his still works perfectly.  I'm working away at the moment but will try this when I get home and let you all know.  Apple keeps prompting me to do an update but I've been dubious in case it cause more issues but I'm willing to try it now if it fixes this docking issue.  It is very frustrating and has put me right off Apple!

I just updated my iPhone 4s to the latest version (7.1.2) and did so through the computer and iTunes, not via wifi. Still no luck. The two iPhone 4s we have in our house do not work on the Bose but all other older devices working on older iOS versions work fine (iPhone 3G and 1st gen iPod touch...sad my 1st gen iPod works better than my iPhone 4s). I've even contacted Bose who emailed me back saying they are not aware of any issues with iOS7 and to try a hard reset...like I didn't try that already. I find that hard to believe with the amount of forums out there on this topic. I'm surely not the first to contact them.