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iPod touch will not turn on unless charged

Hi,


I have reset my iPod, tried turning off and on again dozens of times but every single time I tried to open an app or attempt to play music when it isn't connected to my computer or plugged it shuts off and will not turn back on until I charge it again.


It is 100% charged and every time I take it off charge to turn on, the startup logo appears and switches itself off.

iPod touch (4th generation), iOS 7.0.4

Posted on Dec 2, 2013 2:42 PM

Reply
3 replies

Dec 2, 2013 2:56 PM in response to jakeyd93

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

iPod touch will not turn on unless charged

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