Kernel Panics

Question

I recently updated my iMac to Mavericks. It&#x27;s old-ish (The october 2009) model, but is still compatible with Mavericks. I keep getting kernel panics that restart my computer. It has happened several times, but never on startup only when running apps. It consistently happens when playing Starcraft II (I have checked others are running this game on mavericks with no problem.) and occasionally happens while running other apps such as Chrome. I am very moderatly Mac savvy. I can&#x27;t seem to get the AHT to work to test hardware, but I used disk utility to verify and my harddrive, but the panics still happen. I have also attempted to reinstall Mavericks. Here is the error report. Anonymous UUID:       74164B27-853C-ECD9-D038-BB5C48860A1EFri Nov 29 17:11:15 2013panic(cpu 1 caller 0xffffff801bcdc19e): Kernel trap at 0xffffff7f9cdab925, type 13&#x3D;general protection, registers:CR0: 0x000000008001003b, CR2: 0x000000002796b200, CR3: 0x000000001e8fb000, CR4: 0x0000000000000660RAX: 0x000007b991d0dfe6, RBX: 0xffffff802a794c00, RCX: 0x0000000000000000, RDX: 0x7fffffffffffffffRSP: 0xffffff809496bc60, RBP: 0xffffff809496bca0, RSI: 0x0000000000000050, RDI: 0xffffff802a794c50R8:  0x0000000000000009, R9:  0x0000000000000000, R10: 0x0000000000000009, R11: 0x0000000000000000R12: 0xffff000028ad0000, R13: 0x0000000000000030, R14: 0x0000000000000000, R15: 0x000000000000000aRFL: 0x0000000000010286, RIP: 0xffffff7f9cdab925, CS:  0x0000000000000008, SS:  0x0000000000000010Fault CR2: 0x000000002796b200, Error code: 0x0000000000000000, Fault CPU: 0x1Backtrace (CPU 1), Frame : Return Address0xffffff808e8dddf0 : 0xffffff801bc22f69 0xffffff808e8dde70 : 0xffffff801bcdc19e 0xffffff808e8de040 : 0xffffff801bcf3606 0xffffff808e8de060 : 0xffffff7f9cdab925 0xffffff809496bca0 : 0xffffff7f9cda91ae 0xffffff809496bd00 : 0xffffff7f9dedb3d1 0xffffff809496bd70 : 0xffffff7f9cdb0265 0xffffff809496bdf0 : 0xffffff7f9cdb3289 0xffffff809496be70 : 0xffffff7f9cdb2710 0xffffff809496bec0 : 0xffffff7f9cdb1c75 0xffffff809496bf00 : 0xffffff7f9cdaffb8 0xffffff809496bf20 : 0xffffff801bc4a15a 0xffffff809496bfb0 : 0xffffff801bcd6aa7       Kernel Extensions in backtrace:         com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff 7f9cd86000-&gt;0xffffff7f9cdf7fff            dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@ 0xffffff7f9cd7b000         com.spsys.driver.EIOKitDriver(1.0.1)[00000000-0000-0000-0000-000000000000]@0xff ffff7f9deda000-&gt;0xffffff7f9deddfff            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffff ff7f9cd86000BSD process name corresponding to current thread: kernel_taskMac OS version:13A603Kernel version:Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393Kernel slide:     0x000000001ba00000Kernel text base: 0xffffff801bc00000System model name: iMac10,1 (Mac-F2268CC8)System uptime in nanoseconds: 8495857806043last loaded kext at 6855049206658: com.apple.filesystems.smbfs          2.0.0 (addr 0xffffff7f9dee5000, size 335872)last unloaded kext at 7526820408889: com.spsys.driver.ENKEDriver          1 (addr 0xffffff7f9decf000, size 24576)loaded kexts:com.contentwatch.iokit.netnanny.service          402com.spsys.driver.EIOKitDriver          1.0.1com.spsys.driver.IOKitDriver          1.0.1com.spsys.driver.ENKEDriver          1com.spsys.driver.NKEDriver          1com.ManyCamLLC.videodevice.driver          2.0.10com.contentwatch.netnanny.BootTime          402com.apple.filesystems.smbfs          2.0.0com.apple.driver.AppleBluetoothMultitouch          80.14com.apple.driver.AppleHWSensor          1.9.5d0com.apple.driver.AudioAUUC          1.60com.apple.iokit.IOBluetoothSerialManager          4.2.0f6com.apple.driver.AGPM          100.14.11com.apple.filesystems.autofs          3.0com.apple.driver.AppleMikeyHIDDriver          124com.apple.driver.AppleHDA          2.5.2fc2com.apple.iokit.IOUserEthernet          1.0.0d1com.apple.Dont_Steal_Mac_OS_X          7.0.0com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0com.apple.driver.AppleMikeyDriver          2.5.2fc2com.apple.driver.AppleLPC          1.7.0com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6com.apple.driver.AppleHWAccess          1com.apple.driver.AppleBacklight          170.3.5com.apple.GeForceTesla          8.1.8com.apple.driver.AppleUpstreamUserClient          3.5.13com.apple.driver.AppleMCCSControl          1.1.12com.apple.driver.AppleIRController          325.7com.apple.driver.AppleUSBCardReader          3.3.5com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1com.apple.BootCache          35com.apple.iokit.SCSITaskUserClient          3.6.0com.apple.driver.XsanFilter          404com.apple.iokit.IOAHCIBlockStorage          2.4.0com.apple.driver.AppleUSBHub          650.4.4com.apple.driver.AppleFWOHCI          4.9.9com.apple.driver.AirPort.Atheros40          700.74.5com.apple.driver.AppleAHCIPort          2.9.5com.apple.nvenet          2.0.21com.apple.driver.AppleUSBEHCI          650.4.1com.apple.driver.AppleUSBOHCI          650.4.1com.apple.driver.AppleRTC          2.0com.apple.driver.AppleHPET          1.8com.apple.driver.AppleACPIButtons          2.0com.apple.driver.AppleSMBIOS          2.0com.apple.driver.AppleACPIEC          2.0com.apple.driver.AppleAPIC          1.7com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0com.apple.nke.applicationfirewall          153com.apple.security.quarantine          3com.apple.driver.AppleIntelCPUPowerManagement          216.0.0com.apple.driver.AppleBluetoothHIDKeyboard          170.15com.apple.driver.AppleHIDKeyboard          170.15com.apple.driver.IOBluetoothHIDDriver          4.2.0f6com.apple.driver.AppleMultitouchDriver          245.13com.apple.iokit.IOSerialFamily          10.0.7com.apple.AppleGraphicsDeviceControl          3.4.12com.apple.kext.triggers          1.0com.apple.driver.DspFuncLib          2.5.2fc2com.apple.vecLib.kext          1.0.0com.apple.iokit.IOAudioFamily          1.9.4fc11com.apple.kext.OSvKernDSPLib          1.14com.apple.iokit.IOVideoFamily          1.2.1com.apple.iokit.IOStreamFamily          1.1.0com.apple.iokit.IOSurface          91com.apple.iokit.IOBluetoothFamily          4.2.0f6com.apple.driver.AppleHDAController          2.5.2fc2com.apple.iokit.IOHDAFamily          2.5.2fc2com.apple.driver.IOPlatformPluginLegacy          1.0.0com.apple.driver.AppleSMBusPCI          1.0.12d1com.apple.driver.IOPlatformPluginFamily          5.5.1d27com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6com.apple.iokit.IOFireWireIP          2.2.5com.apple.driver.AppleSMC          3.1.6d1com.apple.driver.AppleBacklightExpert          1.0.4com.apple.nvidia.classic.NVDANV50HalTesla          8.1.8com.apple.driver.AppleSMBusController          1.0.11d1com.apple.nvidia.classic.NVDAResmanTesla          8.1.8com.apple.iokit.IONDRVSupport          2.3.6com.apple.iokit.IOGraphicsFamily          2.3.6com.apple.iokit.IOUSBHIDDriver          650.4.4com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0com.apple.iokit.IOUSBMassStorageClass          3.6.0com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.0com.apple.iokit.IOBDStorageFamily          1.7com.apple.iokit.IODVDStorageFamily          1.7.1com.apple.iokit.IOCDStorageFamily          1.7.1com.apple.driver.AppleUSBMergeNub          650.4.0com.apple.driver.AppleUSBComposite          650.4.0com.apple.iokit.IOAHCISerialATAPI          2.6.0com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0com.apple.iokit.IOUSBUserClient          650.4.4com.apple.iokit.IOFireWireFamily          4.5.5com.apple.iokit.IO80211Family          600.34com.apple.iokit.IOAHCIFamily          2.6.0com.apple.iokit.IONetworkingFamily          3.2com.apple.iokit.IOUSBFamily          650.4.4com.apple.driver.NVSMU          2.2.9com.apple.driver.AppleEFINVRAM          2.0com.apple.driver.AppleEFIRuntime          2.0com.apple.iokit.IOHIDFamily          2.0.0com.apple.iokit.IOSMBusFamily          1.1com.apple.security.sandbox          278.10com.apple.kext.AppleMatch          1.0.0d1com.apple.security.TMSafetyNet          7com.apple.driver.AppleKeyStore          2com.apple.driver.DiskImages          371.1com.apple.iokit.IOStorageFamily          1.9com.apple.iokit.IOReportFamily          21com.apple.driver.AppleFDEKeyStore          28.30com.apple.driver.AppleACPIPlatform          2.0com.apple.iokit.IOPCIFamily          2.8com.apple.iokit.IOACPIFamily          1.4com.apple.kec.corecrypto          1.0com.apple.kec.pthread          1

Barney-15E · Answer

My guess would be one of these:com.contentwatch.iokit.netnanny.service          402com.spsys.driver.EIOKitDriver          1.0.1com.spsys.driver.IOKitDriver          1.0.1com.spsys.driver.ENKEDriver          1com.spsys.driver.NKEDriver          1com.ManyCamLLC.videodevice.driver          2.0.10com.contentwatch.netnanny.BootTime          402You can check by booting into Safe Mode and seeing if the problem occurs. http://support.apple.com/kb/HT1564Safe Mode will not work if you have FileVault running. If that is the case, uninstall that stuff and see how it runs.

William Lloyd · Answer

Wow.  So much spyware:com.contentwatch.iokit.netnanny.service          402com.spsys.driver.EIOKitDriver          1.0.1com.spsys.driver.IOKitDriver          1.0.1com.spsys.driver.ENKEDriver          1com.spsys.driver.NKEDriver          1com.ManyCamLLC.videodevice.driver          2.0.10com.contentwatch.netnanny.BootTime          402

Cholley97 · Answer

The "netnanny" is an old internet filter my dad used to use on my computer. I&#x27;m not sure the other drivers.

John Galt · Answer

You have a keylogger installed. If you are aware that it is installed and wish to keep it, update it according to the developer&#x27;s instructions.

Cholley97 · Answer

Is the key logger just the "netnanny" kext or the other ones quoted as well? How can I remove the other kexts?

John Galt · Answer

The keylogger is a product from SpectorSoft. You have to consult its documentation or consult its developer for update or uninstallation instructions. That applies to the other kernel extensions as well.Don&#x27;t use third party "cleanup" utilities to remove any of those components; that will only make things worse. Anything that required an Administrator account name and password to install must be uninstalled according to its instructions. If all attempts fail then you can always elect to erase your system and reconfigure it from the ground up. The mere presence of a keylogger would be motivation enough to do that, in my opinion.

Cholley97 · Answer

Like I said, the keylogger was installed intentionally by my father when I was younger. It&#x27;s not malicious. I&#x27;ll attempt to uninstall and see how that goes.

Cholley97 · Answer

Thanks for the help, all is well now!