MacBook Pro Retina, 15-inch Late 2013, 10.9, unsystematic freeze/hang/unresponsiveness

I'm experiencing the same pattern. My MBPr 15" late 2013 (2,3 Ghz with Nvidia) also randomly freezes. It always happens as a result of a UI click (e.g. clicking a link, minimizing a window, expanding a list of mails).

It only seems to be the UI that fails as e.g. Spotify keeps playing in the background. I installed the MacBook Pro Retina EFI Update v1.2 but that didn't help. Reinstalling the OS as Apple support suggests seem quite weird.

I have nothing special installed and the problem seems to be related to graphics/drivers.

Same problem here, it started with my macbook retina early 2013. It happened a couple of times, complete freezes. Just letting it go to sleep did not help (wouldn't go in sleep mode by closing lid). Trying to get access to the system did not succeed. Had to reboot.

Because I am in the middle of a major project, bought a brand new one. Clean install of Parallels and Web storm and Google, nothing more! Same problem!!!! Contacted support. Same as always. Reinstall entire system, leave it running for a week and keep whatching this etc.. Of course quite impossinble to do.

By the way, on Windows machines I have to go back to Windows 95 to recall any problems like this!!!

I am afraid this has got nothing to do with hardware. So, replacing the hardware probably, indeed, will not work. In fact, that is what I have tried.

For what it is worth. I have been using my macbook without Google Chrome. And I am not sure whether this is the culprit, but I did not notice any freeze since and I use it all day long, every day. So, fingers crossed and hope this stays this way, then at least I have a clue what causes this.

On the other hand, the os x should not allow a freeze to happen other than by hardware failure. In this respect, very disappointing Apple!!

Same thing here with me. Early 2013 MBP 15" and same symptopms, I will try not to use Chrome and see if that helps.

I think I had the same thing. Interesting fact is that if music was playing and my MBP froze, the music would continue playing. I though it was software issue caused by upgrading and migrating the system over the years to different computers. I tried fresh install but it still kept freezing. I took my MBP to Apple and they replaced the logic board. Problem solved.

Sadly enough, the system froze again, now only using Safari. No clue what is going on everything seems fine.

So I have spend nearly 6000 Euro and I am stuck with 2 machines with Blue Screen problems!!!! Completely and utterly unacceptable. This is complete %&^%&$*$**$*^^%$^%$%^$%^&$

I am having a display freeze problem as well on my 15" late 2013 Retina MBP (EFI 1.3 update installed). While I don't have a solution yet, I do have some data that may help the powers that be track down the cause:

I have noticed the display freeze is correlated with use of the NVIDIA GPU and/or GL. Below I've attached some output from /var/log/system.log that preceded a freeze. It's only a display freeze; I can still ssh in from a remote machine and perform computations that don't involve the GPU. I do a lot of GPU computing, so I'm getting pretty good at getting my display to freeze, but it doesn't happen every time. However, I have also noticed that the freeze can occur when I'm not running *my* GPU code. In a couple of instances I've had the freeze occur whilst *only* Preview was open, and I was just reading pdfs (admittedly about 200 of them). As you can see below, some of the values reported by the WindowServer log end up being junk values (e.g., Model ffffffff), and there are some warnings about some singular transformation matrices later (IS SOMEBODY DIVIDING BY ZERO?)

Somebody help us, please!

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Found 62 modes for display 0x00000000 [36, 26]

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Found 1 modes for display 0x00000000 [1, 0]

Jan 22 17:43:50 --- last message repeated 3 times ---

Jan 22 17:43:50 jankpro2.local WindowServer[115]: mux_initialize: Mode is dynamic

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Found 62 modes for display 0x00000000 [36, 26]

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Found 1 modes for display 0x00000000 [1, 0]

Jan 22 17:43:50 --- last message repeated 2 times ---

Jan 22 17:43:50 jankpro2.local defaults[124]:

The domain/default pair of (/Library/Preferences/com.nvidia.CUDAPref, IgnoreStartupCompatabilityCheck) does not exist

Jan 22 17:43:50 jankpro2.local WindowServer[115]: WSMachineUsesNewStyleMirroring: true

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x04280880: GL mask 0x21; bounds (0, 0)[1440 x 900], 62 modes available

Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model a022, S/N 0, Unit 0, Rotation 0

UUID 0xfd6e905353b752245892f9f7ec52cef3

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f0040: GL mask 0x10; bounds (0, 0)[1920 x 1200], 2 modes available

off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 4, Rotation 0

UUID 0xffffffffffffffffffffffffffffffff

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f003f: GL mask 0x8; bounds (0, 0)[0 x 0], 1 modes available

off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0

UUID 0xffffffffffffffffffffffffffffffff

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f003e: GL mask 0x4; bounds (0, 0)[0 x 0], 1 modes available

off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0

UUID 0xffffffffffffffffffffffffffffffff

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f003d: GL mask 0x2; bounds (0, 0)[0 x 0], 1 modes available

off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0

UUID 0xffffffffffffffffffffffffffffffff

Jan 22 17:43:50 jankpro2.local WindowServer[115]: WSSetWindowTransform: Singular matrix

Jan 22 17:43:50 --- last message repeated 2 times ---

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x04280880: GL mask 0x21; bounds (0, 0)[1440 x 900], 62 modes available

Main, Active, on-line, enabled, built-in, boot, Vendor 610, Model a022, S/N 0, Unit 0, Rotation 0

UUID 0xfd6e905353b752245892f9f7ec52cef3

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f0040: GL mask 0x10; bounds (2464, 0)[1 x 1], 2 modes available

off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 4, Rotation 0

UUID 0xffffffffffffffffffffffffffffffff

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f003f: GL mask 0x8; bounds (2465, 0)[1 x 1], 1 modes available

off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0

UUID 0xffffffffffffffffffffffffffffffff

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f003e: GL mask 0x4; bounds (2466, 0)[1 x 1], 1 modes available

off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 2, Rotation 0

UUID 0xffffffffffffffffffffffffffffffff

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f003d: GL mask 0x2; bounds (2467, 0)[1 x 1], 1 modes available

off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0

UUID 0xffffffffffffffffffffffffffffffff

Jan 22 17:43:50 jankpro2.local WindowServer[115]: CGXPerformInitialDisplayConfiguration

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x04280880: Unit 0; Alias(0, 0x21); Vendor 0x610 Model 0xa022 S/N 0 Dimensions 13.03 x 8.15; online enabled built-in, Bounds (0,0)[1440 x 900], Rotation 0, Resolution 2

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f0040: Unit 4; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2464,0)[1 x 1], Rotation 0, Resolution 1

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f003f: Unit 3; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2465,0)[1 x 1], Rotation 0, Resolution 1

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f003e: Unit 2; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2466,0)[1 x 1], Rotation 0, Resolution 1

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x003f003d: Unit 1; Vendor 0xffffffff Model 0xffffffff S/N -1 Dimensions 0.00 x 0.00; offline enabled, Bounds (2467,0)[1 x 1], Rotation 0, Resolution 1

Jan 22 17:43:50 jankpro2.local WindowServer[115]: CGXMuxBoot: Boot normal

Jan 22 17:43:50 jankpro2.local WindowServer[115]: GLCompositor: GL renderer id 0x01022727, GL mask 0x0000001f, accelerator 0x00004dcb, unit 0, caps QEX|MIPMAP, vram 2048 MB

Jan 22 17:43:50 jankpro2.local launchctl[131]: launchctl: Dubious permissions on file (skipping): /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

Jan 22 17:43:50 jankpro2.local WindowServer[115]: GLCompositor: GL renderer id 0x01022727, GL mask 0x0000001f, texture max 16384, viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT

Jan 22 17:43:50 jankpro2.local WindowServer[115]: GLCompositor: GL renderer id 0x01024502, GL mask 0x00000020, accelerator 0x0000532b, unit 5, caps QEX|MIPMAP, vram 1024 MB

Jan 22 17:43:50 jankpro2.local WindowServer[115]: GLCompositor: GL renderer id 0x01024502, GL mask 0x00000020, texture max 16384, viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT

Jan 22 17:43:50 jankpro2.local WindowServer[115]: GLCompositor enabled for tile size [256 x 256]

Jan 22 17:43:50 jankpro2.local WindowServer[115]: CGXGLInitMipMap: mip map mode is on

Jan 22 17:43:50 jankpro2.local loginwindow[78]: **DMPROXY** Found `/System/Library/CoreServices/DMProxy'.

Jan 22 17:43:50 jankpro2.local WindowServer[115]: Display 0x04280880: Unit 0; ColorProfile { 2, "Color LCD"}; TransferFormula (1.000000, 1.000000, 1.000000)

Jan 22 17:43:50 jankpro2.local launchctl[136]: launchctl: Dubious permissions on file (skipping): /Library/LaunchAgents/com.adobe.AAM.Updater-1.0.plist

Jan 22 17:43:50 jankpro2.local launchctl[136]: com.apple.findmymacmessenger: Already loaded

Jan 22 17:43:51 jankpro2.local com.apple.kextd[12]: kext com.nvidia.CUDA 101009000 is in exception list, allowing to load

Jan 22 17:43:51 jankpro2.local com.apple.SecurityServer[14]: Session 100004 created

Jan 22 17:43:51 jankpro2.local UserEventAgent[139]: Failed to copy info dictionary for bundle /System/Library/UserEventPlugins/alfUIplugin.plugin

Jan 22 17:43:51 jankpro2.local loginwindow[78]: Setting the initial value of the magsave brightness level 1

Jan 22 17:43:51 jankpro2.local loginwindow[78]: Login Window Started Security Agent

Interesting!

I know for sure I can get the freeze without Chrome running, by running only my command-line programs both with and without App Nap after a fresh reboot. I can also (usually) prevent the freeze by running my GPU code on the CPUs. I say "usually" because just when I think I'm safe running CPU-only code, something like Preview (or possibly Chrome) can also cause the freeze. The plot thickens. I wonder... maybe Chrome and Preview are using the integrated Iris Pro GPU and having a related, but rarer, barf than I can get with the discrete GPU.

Just got mine less then a month ago and same problems.

WHERE IS MY UBUNTU? WHY DID I LEAVE A STABLE OS?

The pattern has changed here. After updating to 10.9.1 there's typically a couple of weeks between screen freezes (before it was more often).

Today a new pattern emerged, during a skype screen sharing session (sharing an external monitor running at 2560x1440 but still with the Macbook pro monitor active running at 1920x1200). I was instantly logged out twice (app. 10 minutes apart) and had to login to continue my skype session.
The third time the screen just froze (as described endlessly in this thread), but I could complete the rest of the skype chat (so the syste ran fine, only the screen updating was faulty).

Another odd thing happened: The skype video sharing session revolved around a Powerpoint (Office for Mac 2011 latest update) presentation which ran on the external monitor (the Skype video shared screen) and the notes were shown on the Macbook pro monitor. During the presentation I noticed a flickering of the MacBook Pro screen. A section of the screen (a block) would change content every second (approximately). I've noticed that same behaviour on the macbook pro screen before when running the external monitor at 1024x576 (for screen recording). I suspect that the Nvidia driver is to blame for this behaviour (as well?).