HT204462: If you see a warning when ordering photo products in Photos or iPhoto

Learn about If you see a warning when ordering photo products in Photos or iPhoto
tammy958

Q: I am trying to buy a book I've created but Apple won't allow me to do so providing an "Incomplete" notice indicating blanks exist.  How do I find the blanks to correct?

I'm trying to buy an Iphoto book I've created.  Apple will not authorize the purchase providing the error message that the book is "incomplete" in that some formatted blocks are blank.  I have reviewed the book and see no blanks.  How do I see specifically the blocks that are blank?

MacBook Pro with Retina display, OS X Mavericks (10.9)

Posted on Dec 2, 2013 8:58 PM

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Q: I am trying to buy a book I've created but Apple won't allow me to do so providing an "Incomplete" notice indicating blanks exist. ... more

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  • by LarryHN,

    LarryHN LarryHN Dec 2, 2013 9:01 PM in response to tammy958
    Level 10 (85,481 points)
    Photos for Mac
    Dec 2, 2013 9:01 PM in response to tammy958

    What is the exact error message?

     

    LN

  • by tammy958,

    tammy958 tammy958 Dec 3, 2013 8:17 AM in response to LarryHN
    Level 1 (0 points)
    Dec 3, 2013 8:17 AM in response to LarryHN

    When I try to buy the book, this is the message I receive:

     

    ___

     

    INCOMPLETE BOOK

     

    Your book seems to have frames on one or more pages that do not contain photos. You must either change the layout of those pages or place photos in those frames before you can proceed with this book.

     

    ____

     

    T

  • by LarryHN,Solvedanswer

    LarryHN LarryHN Dec 3, 2013 8:36 AM in response to tammy958
    Level 10 (85,481 points)
    Photos for Mac
    Dec 3, 2013 8:36 AM in response to tammy958

    The error message is clear. You have one or more pages missing a photo. To order you must fix that. Typically this is a page layout requiring a background photo so it is hidden behind photos. And page with a gray background requires a photo. And this can be behind a placed full page photo so if you do not find a page with a grepay background look behind all full page photos at the page background

     

    LN

  • by tammy958,

    tammy958 tammy958 Dec 3, 2013 6:06 PM in response to LarryHN
    Level 1 (0 points)
    Dec 3, 2013 6:06 PM in response to LarryHN

    Thank you!  The problem was behind my map.

     

    T

  • by LarryHN,

    LarryHN LarryHN Dec 3, 2013 6:54 PM in response to tammy958
    Level 10 (85,481 points)
    Photos for Mac
    Dec 3, 2013 6:54 PM in response to tammy958

    Those are the hard ones to find

     

    LN

  • by barbiemac,

    barbiemac barbiemac Dec 14, 2014 12:38 PM in response to tammy958
    Level 1 (0 points)
    Dec 14, 2014 12:38 PM in response to tammy958

    I've got the same problem.  My error message says:Your book seems to have frames on one or more pages that do not contain photos. You must either change the layout of those pages or place photos in those frames before you can buy this book.  I've gone through all the pages (you can click on the top left icon and see pages instead of photos alone) and all the squares are filled in.  I had some blank pages, which I had designated as blank, and I even filled them in.  Nearly all of the pages have a yellow triangle, outlined in black, containing an explanation point.  Very frustrating.  Can anyone help?

  • by barbiemac,

    barbiemac barbiemac Dec 14, 2014 1:26 PM in response to LarryHN
    Level 1 (0 points)
    Dec 14, 2014 1:26 PM in response to LarryHN

    Larry, a miracle has just occurred and I was allowed to purchase my book.  see my cry for help below.  It turns out that I was using the last background, which I thought was gray.  Anyway, I tried changing the background on one of the photos to another color, and the little triangle disappeared!!!  So, I changed every background to a color -- even the ones behind the single photo, even if the photo was covering the whole page.  It worked and Apple is happily (?) working on printing my book and sending it to me.  I hope this helps you.  I know how much work  it is to make one of these.