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Safari under Mavericks. window open but not selected nor visible

540 Views 6 Replies Latest reply: Dec 19, 2013 5:09 PM by Gil Woolley RSS
Gil Woolley Level 1 Level 1 (0 points)
Currently Being Moderated
Dec 2, 2013 10:46 PM

I have a problem in Safari on an iMac running Mavericks. I select New Window. No window appears. If I select Window, then I can see at the bottom of the menu Untitled but no check mark. So I click on Untitled and a small window opens. then I have to click on the green button at top left and the window opens to what I expected all along. This problem is happening on my 2 year old iMac but not on my wife's 4 year old Mac Book Pro. The problem appeared as soon as I did the upgrade from Snow Leopard to Mavricks on the iMac. It has not happened on the Mac Book Pro. I tried Reset Safari and that did not help. I hate to unlock the iMac from its cable and then schlep it out to the car, over to the nearest Apple Store and in to the Genius Bar. Might have to but maybe someone has a flash of insight.

27" iMac, Mac OS X (10.6.4)
  • Carolyn Samit Level 10 Level 10 (84,015 points)

    Open a Finder window. From the Finder menu bar click Go > Go to Folder


    Type or copy paste the following:




    Click Go then move the Cache.db file to the Trash.



    Quit and relaunch Safari to test.

  • Carolyn Samit Level 10 Level 10 (84,015 points)

    Try troubleshooting Safari extensions and third party plugins.


    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test. If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.


    If it's not an extensions issue, try troubleshooting third party plug-ins.


    Back to Safari > Preferences. This time select the Security tab. Deselect:  Allow all other plug-ins. Quit and relaunch Safari to test.


    If that made a difference, instructions for troubleshooting plugins here.


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