I am trying to add friends on find my friends App and it keep saying Find My Friends is unavailable due to a server error

I don't know why it won't work but this is the alert I get every time

Find my friend -OTHER, iOS 7.0.4

Posted on Dec 2, 2013 10:05 PM

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11 replies

Jan 14, 2014 11:03 AM in response to chele0205

I ended up being able to solve it. It turned out the e-mail address associated with the account was not set up correctly.


I found out by accident when I tried to get Find My Friends to work on an older device with iOS 6. When I installed Find My Friends on that device, the App Store said the latest version required iOS 7 but I could load the previous version of Find My Friends.


This older version turned out to be much more helpful: instead of the server error, it told me exactly what the problem was. I just selected the correct e-mail address (which was the only one in the list, but not actually active) and everything worked correctly from then on.

Jan 15, 2014 1:16 AM in response to iamannabelley

Tap on the "i" next to your own name to get to your settings. Then scroll down to "Invitations - send as". There's an e-mail address there that might not be the right one.


You don't necessarily have the same problem, though. You might get the same error message for a different reason. If you can find an older device with iOS 6, try installing "Find My Friends" there (the older version), log in, send an invitation, and see what kind of error message you get. The old version seems to be a lot more helpful than the new one.

Jan 22, 2014 12:31 AM in response to Sara Liljegren

When I tapped the address, it gave me a list with the correct address in it, and I just tapped that. In fact, strangely, the incorrect address that had been picked by default was not even in this list!

If the address is not listed, maybe just try checking all your settings for iCloud and other services in the system Settings app to make sure the correct address is coupled to your account. You may have to reply to a verification e-mail or something like that, just follow whatever directions you get. Then check the "send as" setting in Find My Friends again.

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I am trying to add friends on find my friends App and it keep saying Find My Friends is unavailable due to a server error

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