I cannot open my album .Soon,shut down.

自分のアルバムを選択しようとして、下にスクロールすると、iphotoが落ちて、不具合レポートがでて、再度開くで同じ作業でまた同じ、ダウンします。どうすれば良いの か教えて下さい。よろしくお願いいたします。

Posted on Dec 3, 2013 3:04 AM

Reply
1 reply

Dec 3, 2013 3:49 AM in response to 鹿野 憲

There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:


- What version of iPhoto.


- What version of the Operating System.


- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.


- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?


- What steps have you tried already to solve the issue.


- Anything unusual about your set up? Or how you use iPhoto?


Anything else you can think of that might help someone understand the problem you have.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot open my album .Soon,shut down.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.