-
All replies
-
Helpful answers
-
Dec 3, 2013 7:29 AM in response to saarahmrhby bestofall,First thing I would do would be to reset PRAM and SMC and this can solve some minor issues.
PRAM
http://support.apple.com/kb/HT1379
SMC
http://support.apple.com/kb/ht3964
If that does not work and you are sure that the update is related to the camera you could reinstall the OS. Updating could also fix it if it is related to software.
-
Dec 3, 2013 9:08 AM in response to saarahmrhby EZ Jim,The upgrade to 10.9 is not a cure for your issue. Use Apple's troubleshooting article http://support.apple.com/kb/HT2090 to be certain your problem is not application or user specific.
If your problem is the same with both Apple and third party camera apps in every user account you test, use your Mac's Disk Utility to repair permissions and then download and apply the latest Combo Update. For your Mac OS 10.8.5, the current Combo is at http://support.apple.com/kb/DL1676.
Repair permissions again immediately following the system restart that completes the Combo update.
Properly applying the Combo version of updates can sometimes correct software problems, but, if your trouble remains after using the latest combo update, Reinstall OS X Mountain Lion.
-
Dec 22, 2013 8:58 PM in response to saarahmrhby saarahmrh,so finnaly I got my macbook repaired. The apple technician changed my display, it wasn't because the software but the hardware, since mine is still guarantee, I didn't get any charge. thanks for everyone's help.