HT202759: Sync iBooks between devices
Learn about Sync iBooks between devices
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Helpful answers
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Dec 5, 2013 1:54 PM in response to netrootby sterling r,Hey there netroot,
It sounds like you have a reciept for a purchased book but it is not showing in your purchased history. I would check to see if perhaps the book purchase is hidden with this article:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If it is not hidden, I would use the receipt you have to report an issue with the purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
- Find the email receipt for your purchase.
- Click Report a Problem under the app that is having the issue.
- When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
- Click Report a Problem next to the item you are having an issue with.
- From the Choose Problem dropdown menu, choose the appropriate issue.
- Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
- Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
Cheers,
Sterling
