peter915

Q: How does one clean a retina display

I tried everything. Distilled and plain water leaves streaks and smudges.  Its not a big deal, But what is the best way to clean a retina screen without leaving what seems to look like oily streaks?

MACBOOK PRO (RETINA, 15-INCH, LATE 2013)

Posted on Dec 3, 2013 8:00 AM

Close

Q: How does one clean a retina display

  • All replies
  • Helpful answers

Page 1 Next
  • by Klaus1,

    Klaus1 Klaus1 Dec 3, 2013 8:26 AM in response to peter915
    Level 8 (48,821 points)
    Dec 3, 2013 8:26 AM in response to peter915

    Cleaning Apple products:

     

    http://support.apple.com/kb/HT3226

  • by Michael Black,

    Michael Black Michael Black Dec 3, 2013 8:27 AM in response to peter915
    Level 7 (24,182 points)
    Dec 3, 2013 8:27 AM in response to peter915

    Water and a microfibre cloth should work fine.  Microfibre cloths do need to be washed or replaced occasionally though.

  • by broncoface13,

    broncoface13 broncoface13 Jun 13, 2014 10:46 PM in response to peter915
    Level 1 (0 points)
    Jun 13, 2014 10:46 PM in response to peter915

    Use a slightly damp micr-fiber cloth using water only and after that use soft tissue paper which will get rid of the streaks...  this method works very well...

  • by JudokaWay,

    JudokaWay JudokaWay Aug 19, 2014 3:14 AM in response to broncoface13
    Level 1 (0 points)
    Aug 19, 2014 3:14 AM in response to broncoface13

    Worked great thanks!

  • by r.dave,

    r.dave r.dave Oct 19, 2014 3:01 PM in response to peter915
    Level 1 (8 points)
    Mac OS X
    Oct 19, 2014 3:01 PM in response to peter915

    Just use the included microfiber cloth. Works well.

  • by Mar1,

    Mar1 Mar1 Nov 7, 2014 2:09 PM in response to peter915
    Level 1 (0 points)
    Nov 7, 2014 2:09 PM in response to peter915

    I used LCD screen cleaner liquid with micro-fibre cloth and something in it ruined my screen Or maybe I just rubbed too hard. Some areas look like the outer coating has just rubbed off, it looks horrible. Hope I can prevent further damage with using just water and not pressing so hard.

  • by AustinJGibson,

    AustinJGibson AustinJGibson Nov 7, 2014 2:59 PM in response to Mar1
    Level 4 (1,030 points)
    Nov 7, 2014 2:59 PM in response to Mar1

    Yeah, you should just use water. LCD cleaner really isn't necessary and in most cases is just a waste of money.

  • by jdiamond,

    jdiamond jdiamond Oct 17, 2015 1:05 PM in response to Klaus1
    Level 1 (4 points)
    Oct 17, 2015 1:05 PM in response to Klaus1

    Klaus1, the Apple support page on cleaning is utterly useless.  All it says is to use a microfiber cloth.  It gives no recommendation whatsoever as to what cleaning solution is best.  It's even humorous because it repeats the same non-info for each Apple product individually.

     

    Question is can ordinary water really help with grease-like smudges or that white build up?

  • by BobTheFisherman,

    BobTheFisherman BobTheFisherman Oct 17, 2015 1:22 PM in response to jdiamond
    Level 6 (15,269 points)
    Oct 17, 2015 1:22 PM in response to jdiamond

    jdiamond wrote:

     

    Klaus1, the Apple support page on cleaning is utterly useless.  All it says is to use a microfiber cloth.  It gives no recommendation whatsoever as to what cleaning solution is best.  It's even humorous because it repeats the same non-info for each Apple product individually.

     

    Question is can ordinary water really help with grease-like smudges or that white build up?

    I think the link provided by Klaus1 is very clear. In addition to other things it says "Keep liquids away from the product." I think "cleaning solutions" and "water" would fall into the category of liquids.

     

    Learn how to clean your Mac notebook computer.

    MacBook, MacBook Pro, and MacBook Air

    When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

    To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the computer's screen.

    Important: The bottom case of the MacBook (13-inch, Late 2009) and MacBook (13-inch, Mid 2010) uses a soft nonslip material. Use a 3M Gray Microfiber or soft dye-free, lint-free cloth to clean the bottom case.

  • by jdiamond,

    jdiamond jdiamond Oct 17, 2015 2:36 PM in response to BobTheFisherman
    Level 1 (4 points)
    Oct 17, 2015 2:36 PM in response to BobTheFisherman

    I don't see anywhere in the text you copied where it says "Keep liquids away from the product."  It seems to only talk about the obvious point of not getting liquids inside the computer.  Then it gives the ominous warning: "Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish", without being kind enough to say which ones we *could* use, or even if we should use water.

     

    I'm honestly not trying to nit pick here - I just don't see any recommendation at all of what to use to clean your screen.  Just some very vague warnings that certain classes of fluids might damage your screen - but seriously, look at this list:  solvents?  abrasives?  hydrogen peroxide?  even aerosol sprays?  Maybe some people are that naive as to use furniture polish, but I'd like to see a concrete recommendation within the realm of plausible cleaners.

     

    In short, this page is far more high level than that.  It might as well say, "be sure to only use a cleaning solution that won't damage your screen."

  • by marcocom,

    marcocom marcocom Oct 17, 2015 3:05 PM in response to jdiamond
    Level 1 (5 points)
    Oct 17, 2015 3:05 PM in response to jdiamond

    every manufacturer ever says do not allow near liquids.

     

    you want to get the screen moist (like mouth-steam moist, or a mostly-dry sponge) and then vigourously POLISH the screen with a soft cloth. think of it more like spectacle glasses then a LCD.

     

    to clean the outside of anything electronic, use 90% alcohol and papertowel, this will remove all oils and adhesives, it will also completely evaporate quickly.

  • by leroydouglas,

    leroydouglas leroydouglas Oct 17, 2015 3:32 PM in response to peter915
    Level 7 (22,920 points)
    Notebooks
    Oct 17, 2015 3:32 PM in response to peter915

      

    I tried everything. Distilled and plain water leaves streaks and smudges.  Its not a big deal, But what is the best way to clean a retina screen without leaving what seems to look like oily streaks?

      

     

    MACBOOK PRO (RETINA, 15-INCH, LATE 2013)

     

    There is a word of caution wearing off the anti-reflective coating on Retina MacBook Pros.

     

    You can find more info if you google "Staingate"

  • by Washer999,

    Washer999 Washer999 Jan 10, 2016 4:04 AM in response to peter915
    Level 1 (0 points)
    Jan 10, 2016 4:04 AM in response to peter915

    I had the same problem as the screen would never be completely clean and because I have a black wallpaper it was very noticeable.

     

    Now I use to clothes, a humid and a wet one. The trick is to use the humid one first without applying pressure and in small areas at a time so you can quickly dry it with the other cloth.

  • by DVDon3,

    DVDon3 DVDon3 Feb 5, 2016 4:29 PM in response to Mar1
    Level 1 (0 points)
    Feb 5, 2016 4:29 PM in response to Mar1

    Yes, my Insignia Screen Cleaner that I bought at Best Buy just dissolved a large portion of the coating on my Retina Display.

     

    Good times.

Page 1 Next