How to reset an Airport Express?

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Level 1

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How to reset an Airport Express?

I have tried to connect to the internet wirelessly through a new Airport Express. The computer connects to Airport, but not to the internet. If I connect the computer directly to the DSL-Modem it works perfectly.

Posted on Dec 3, 2013 7:58 AM

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Answer 1

matt00

Level 5

4,041 points

Dec 5, 2013 1:13 PM in response to Pacovidela

Hey Pacovidela,

Thanks for the question. It sounds like the issue stems from the connection from the modem to your AirPort Express. The following article may help to troubleshoot further:

Wi-Fi: How to troubleshoot Wi-Fi connectivity

http://support.apple.com/kb/HT4628

Specifically, you may want to follow the “Solution” steps under the section titled “Symptom: My Mac does not connect to the Internet”

Thanks,

Matt M.

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