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Hi there,
I odered an ipad air online on black friday. I was told the $75 gift card will arrive in my email in 24 hours. But I haven't received it yet. Anyone can help check out what's the problem. My order number is W438920825.
Thanks,
iPad Air Wi-Fi
Same story here:
I wonder why Apple could not give a physical gift card along with the iPad when I picked it up in store. Instead, I have already wasted 1 hour talking to Apple customer service and it is still not resolved. I am not sure how much more time I will need to spend to get this resolved.
IMO, this is not a very good customer experiencea and makes me wary of availing any future offers from Apple.
Same story here:
I wonder why Apple could not give a physical gift card along with the iPad when I picked it up in store. Instead, I have already wasted 1 hour talking to Apple customer service and it is still not resolved. I am not sure how much more time I will need to spend to get this resolved.
IMO, this is not a very good customer experiencea and makes me wary of availing any future offers from Apple.
Since this is a user forum and we cant address this issue, you'd be best to get with Apple Account support directly:
If it were me, I would go here
then try the following link or phone number:
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1-800-692-7753.
a repesentive called me yesterday told me I am qualified and will deliver me one in weeks. so slow....
same problem. sometimes I don't like talking on phone cause there is no prove for further following up. when they don't provide at least email sales service. So we have prove when we want to make sure things are on track like you said.
can't understand what's ups doing now........
| Location | Date | Local Time | Activity |
|---|---|---|---|
| Fredericton, NB, Canada | 12/05/2013 | 11:15 | Receiver assigned clearance to non-UPS broker Shipment is remaining in UPS control |
| 12/05/2013 | 11:15 | Receiver assigned clearance to non-UPS broker Shipment is remaining in UPS control / Shipment transferred to Free Trade Zone or alternate broker per customer request | |
| Mount Hope, ON, Canada | 12/05/2013 | 6:18 | Arrival Scan |
| Louisville, KY, United States | 12/05/2013 | 4:59 | Departure Scan |
| 12/05/2013 | 1:31 | Arrival Scan | |
| Mount Hope, ON, Canada | 12/05/2013 | 0:12 | Package data processed by brokerage Waiting for clearance |
| Anchorage, AK, United States | 12/04/2013 | 15:00 | Departure Scan |
| 12/04/2013 | 12:55 | Arrival Scan | |
| Fredericton, NB, Canada | 12/04/2013 | 11:14 | Receiver assigned clearance to non-UPS broker Shipment is remaining in UPS control |
| Incheon, Korea, Republic of | 12/04/2013 | 23:35 | Departure Scan |
| 12/04/2013 | 8:25 | Arrival Scan | |
| Chengdu, China | 12/04/2013 | 4:18 | Departure Scan |
| 12/04/2013 | 0:19 | Package has shipped and the delivery is being scheduled; check for updates later / Forwarded to the facility in the destination city | |
| Chengdu, China | 12/03/2013 | 13:21 | Export Scan |
| 12/03/2013 | 2:10 | Package has shipped and the delivery is being scheduled; check for updates later | |
| Chengdu, China | 12/02/2013 | 18:20 | Arrival Scan |
| EPZ, China | 12/02/2013 | 17:40 | Departure Scan |
| China | 12/02/2013 | 0:20 | Order Processed: Ready for UPS |
It's more then 2 weeks and I still havent get my giftcard......
Haven‘t received my gift card for buying an ipad on Black Friday
