camera always not working after installing OS X Maverics

Does it work with Photo Booth?

Please read this whole message before doing anything.

Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

Triple-click anywhere in the line of text below on this page to select it:

{ echo "Loaded kernel extensions:"; kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'; echo $'\n'"Loaded user agents:"; launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'; echo $'\n'"Inserted libraries:"; launchctl getenv DYLD_INSERT_LIBRARIES; echo $'\n'"User cron tasks:"; crontab -l; echo $'\n'"System launchd configuration:"; cat /e*/lau*; echo $'\n'"User launchd configuration:"; cat .lau*; echo $'\n'"Login items:"; osascript -e 'tell application "System Events" to get name of login items' | sed $'s/, /\\\n/g'; echo $'\n'"Safari extensions:"; /usr/libexec/PlistBuddy -c Print L*/Saf*/*/E*.plist | awk -F'= ' '/Bundl/{print $2}' | sed 's/\..*$//;s/-[1-9]$//'; printf "\nRestricted user files: %s\n" $(find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l); echo $'\n'"Extrinsic loadable bundles:"; cd; find -L /S*/L*/E* {,/}L*/{Ad,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do /usr/libexec/PlistBuddy -c 'Print :CFBundleIdentifier' "$d/Info.plist" | egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|print|SoftRAID" && echo ${d%/Contents}; done; echo $'\n'"Unsigned shared libraries:"; find /u*/{,*/}lib -type f -exec sh -c 'file -b $1 | grep -qw shared && ! codesign -v $1' {} {} \; -print; echo; ls -A {,/}L*/{La,Priv,Sta}* L*/Fonts; } 2> /dev/null | open -ef

Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:

{ echo "Loaded system agents:"; sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; echo $'\n'"Login hook:"; sudo defaults read com.apple.loginwindow LoginHook; echo $'\n'"Root cron tasks:"; sudo crontab -l; echo $'\n'"Log check:"; syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail | awk '/:/{$4=""; print}'; } 2> /dev/null | open -ef

You can then quit Terminal.

Note: If you don’t have a login password, set one before taking Step 2. If that’s not possible, skip the step.

Remember, Steps 1 and 2 are all copy-and-paste — no typing, except your password. Also remember to post the output as text, not as a screenshot.

I'm asking you to copy and paste text from one window to another. You don't have to know what the text means. But if you don't understand the instructions, you shouldn't try to follow them. Instead, I suggest you make a "Genius" appointment at an Apple Store for someone to help you in person. If that's not possible, go to a local computer consultant who specializes in Macs.

Hi @Linc Davis, I'm having a similar problem.

I have a 2013 MacBook Air with 10.9.1. Results of your code lines are below this explanation.

Apparently there is some sort of conflict with the MacBook Air Facetime HD Camera between different applications.

In my case I mainly use Google Hangouts, Skype, and sometimes Facetime. The problem lies that the camera sometimes works and sometimes it doesn't.

I usually reboot the camera with 'sudo killall AppleCameraAssistant' and that makes it work, but it shouldn't be like that.

Please note that this was not happening with my 2010 MacBook Pro with Mavericks. I changed to this new 2013 MacBook Air only 3 weeks ago. Nevertheless, people that I work with (who use retina macbooks with Mavericks) are not having this issue.

Last week I had to install a plugin (in chrome) for a new online site similar to Hangouts called BlueJeans. Bluejeans very seldomly recognizes the cam, only when I reboot it. The people I work with didn't have any issues, so I suspect this has to do with 2013 MacBook Air's Facetime HD cameras which might be different to the rest, or too new on the market.

It's as if when I start using it in Hangouts and then hang, later it might not work in Skype, or viceversa.

If you can help, that'll be great, and I appreciate it. Otherwise don't worry. Nevertheless, I feel Apple must take care of this in the next Mavericks update (many people are having camera issues).

-------------------------------------------------------------------------------- -------------------------------

Loaded kernel extensions:

com.Cycling74.driver.Soundflower (1.6.2)

Loaded user agents:

com.google.GoogleTalkPluginD.83984.4DFC3217-4A43-437C-8487-EBD789CE4B49

com.paragon.ntfs.upd

com.paragon.ntfs.trial

com.google.keystone.system.agent

com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109

Inserted libraries:

User cron tasks:

System launchd configuration:

User launchd configuration:

Login items:

iTunesHelper

Dropbox

VMware Fusion Start Menu

Plex Media Server

Safari extensions:

Restricted user files: 502

Extrinsic loadable bundles:

/System/Library/Extensions/Soundflower.kext

Library/Address Book Plug-Ins/SkypeABDialer.bundle

Library/Address Book Plug-Ins/SkypeABSMS.bundle

Library/Internet Plug-Ins/bjninstallplugin_2.4.139.8.plugin

Library/Internet Plug-Ins/bjnplugin_2.4.139.8.plugin

Library/Internet Plug-Ins/rbjninstallplugin_2.3.130.8.plugin

Library/Internet Plug-Ins/rbjnplugin_2.3.130.8.plugin

/Library/Internet Plug-Ins/AdobePDFViewer.plugin

/Library/Internet Plug-Ins/Flash Player.plugin

/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

/Library/Internet Plug-Ins/npgtpo3dautoplugin.plugin

/Library/Internet Plug-Ins/o1dbrowserplugin.plugin

/Library/PreferencePanes/Flash Player.prefPane

/Library/PreferencePanes/NTFSforMacOSX.prefPane

/Library/Spotlight/Microsoft Office.mdimporter

Unsigned shared libraries:

/usr/lib/libgcc_s.10.5.dylib

/usr/lib/libUFSDNTFS.dylib

/Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.google.keystone.agent.plist

/Library/LaunchDaemons:

com.adobe.SwitchBoard.plist

com.adobe.fpsaud.plist

com.google.keystone.daemon.plist

/Library/PrivilegedHelperTools:

/Library/StartupItems:

Library/Fonts:

Library/LaunchAgents:

com.adobe.ARM.df0ab5bbe6f698196fcc21e3c1e66dcb758bd911f4d637272d9d8109.plist

-------------------------------------------------------------------------------- -------------------------------

Loaded system agents:

com.adobe.fpsaud

com.google.keystone.daemon

com.adobe.SwitchBoard

Login hook:

Root cron tasks:

Log check:

Jan 17 12:35:28 kernel[0] <Debug>: Sound assertion - Command/Response TIMED OUT and ( kRequestStateMatch == fCodecRequest->state = 2 ), fCodecRequest->command->codec: 0xffffff801efdb300, fCodecRequest->command->verb: 0x1F0500, fPoweredDown: 0

Jan 17 12:35:29 kernel[0] <Debug>: Sound assertion - Command/Response TIMED OUT and ( kRequestStateMatch == fCodecRequest->state = 2 ), fCodecRequest->command->codec: 0xffffff801efdb300, fCodecRequest->command->verb: 0x170500, fPoweredDown: 0

Jan 17 12:35:30 kernel[0] <Debug>: Sound assertion - Command/Response TIMED OUT and ( kRequestStateMatch == fCodecRequest->state = 2 ), fCodecRequest->command->codec: 0xffffff801efdb300, fCodecRequest->command->verb: 0x1F0500, fPoweredDown: 0

Using OS 10.9.1 with

FaceTime HD Camera (Built-in):

Product ID: 0x8509

Vendor ID: 0x05ac (Apple Inc.)

Version: 5.16

Camera stops working. Sometimes a reboot, then use Skype pref. to turn on camera. Sometimes leaving Skype turns off. Works in PhotoBooth if on after Skype, otherwise, I cannot turn off.

Any permanant fix?

DaveAinVa

The only way I have found to activate the camera when using Skype with Maverick OS is to "force quit" ALL programs open on my machine and then reopen Skype on its own and then the camera works. This seems to work for me.

Yes, Suzhouman, this works.

But going to Skype's Prefs, Audio/Video setting turns on the camera and it usually stays on until sleep or shutdown.

But, APPLE, SKYPE, WHY???

thanks,

David