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Martyn996

Q: apple tv frozen.

Apple tv home page is frozen, it will not scroll to settings, computers etc. Ive tried re starting, and have removed power, but still the same! Just stuck on homepage.

Any suggestions please?

Posted on Dec 4, 2013 3:22 AM

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Q: apple tv frozen.

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 4, 2013 10:26 AM in response to Martyn996
    Level 10 (103,688 points)
    Apple TV
    Dec 4, 2013 10:26 AM in response to Martyn996

    Welcome to the Apple Community.

     

    Your Apple TV may have become paired with another remote. Hold the remote close to and pointed at the Apple TV, hold down the menu and Rewind buttons together for 6 seconds or until you see a broken chain icon on screen.