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will apple replace my iPod without a receipt

i have a ipod which has a damaged charging port but my receipt is missing, however it is still under repairs and service cover.

im just wondering what their policy is?

iPod touch, iOS 7

Posted on Dec 4, 2013 10:00 AM

Reply
1 reply

Dec 4, 2013 10:05 AM in response to eliza321

If this says you have a warranty then a receipt is not required

Apple - Support - Check Your Service and Support Coverage

Note however, that sometimed a damaged charging port is caused by misuse and that is not coveed by warranty. In that case

Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

Apple - iPod Repair price

Make an appointment at the Genius Bar of an Apple store and find out.

Apple Retail Store - Genius Bar

will apple replace my iPod without a receipt

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