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Only part of a song downloaded from itunes store

Only part of a song (the first 12 seconds) downloaded and I nothing in my download list. How can i download the entire song?

using iTunes 11.x on a PC-OTHER, Windows XP

Posted on Dec 4, 2013 1:07 PM

Reply
1 reply

Dec 6, 2013 7:33 AM in response to AMumey

Hey AMumey,



That definitely sounds frustrating. I agree that this song may have not downloaded completely. See the following article:


Songs in iTunes may not play back completely

http://support.apple.com/kb/TS4357


Symptoms


Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.


Resolution


If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:


1. Delete the purchased song that is exhibiting the problem from your iTunes library.

2. Click on the Purchased link in the iTunes Store to view your previously purchased music.

3. Download your previously purchased song from this list.


Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country


Thanks,


Matt M.

Only part of a song downloaded from itunes store

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